![Empire Communities](https://media.trabajo.org/img/noimg.jpg)
Customer Service
2 weeks ago
Wednesday, January 25, 2023
We are proud to be one of North America's largest integrated master-planned community homebuilders having built over 28,000 new homes and condominiums in 25+ years.
We are committed to building excellence and in creating communities that are well located, rich in amenities and full of life.
We are proud of our history and excited about our future as we continue to realize our vision to provide families and individuals with a place they can truly call home.
*Creating Communities Beyond the HomeWe are one of North America's largest private homebuilders, with locations in Ontario, Texas, Georgia, the Carolinas and Tennessee.
Our vision is to continue to grow, innovate and Create Experiences That Matter for our homeowners and each member of our team.
There is no set path at Empire; we offer you the opportunity to build your career in ways you never imagined.
Be the Key to showing our customers how much we really care*You will be the initial point of contact for homeowners following closing, including receipt and processing of Tarion warranty forms.
What You Will Do:
- Engage managers for escalations and schedule touch points accordingly
- Coordinates follow up activities with purchaser, construction and service/warranty teams for service warranty issues
- Receives, documents and communicates new home purchasers' inquiries to appropriate trades and departmental associates and provides timely responses to the new home customer
- Enters and completes work orders in Newstar programs
- Tracks and follow up on work order completion and provide timely, accurate responses to inquiries
What You Will Bring:
- High school diploma or equivalency
- Some industry experience preferred
Why Join Empire Low Rise
At Empire Low Rise, it's important to have a genuine connection with the work you do.
We believe our employees bring meaningful stories and experiences that serve as inspiration to do great work and build communities that matter.
As part of your unique experience:
- You'll have the opportunity to collaborate with some of the most talented professionals in the homebuilding industry
- We have rare offerings including our Employee Home Ownership Program
- Empire Communities will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of this job. Empire Communities is an equal opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran status, citizenship status, and any other characteristic protected by federal, provincial, or local laws._
- Job Function
- Pay Type
Work Location:
One location
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