Service Advisor
1 week ago
RESPONSIBILITIES:
- Contact service technicians to determine when job can be completed.
- Communicate with fleet manager as to what is happening with the equipment repairs and load status.
- Authorize necessary repairs on the road considering both safety and cost.
- Create purchase orders and provide necessary information for audit purposes.
- Administrate fleet data base by completing fleet assistance sheets and enter data into computer.
- Contact repair shops to determine when equipment will be completed.
- Manage breakdown information by completing necessary paperwork and/or reports.
- Communicate breakdown information to proper supervisors if necessary.
- Create and maintain repair order file.
- Direct all accident related information to Liability& warranty claims.
- Monitor the retrieval of warranty parts to be returned to DEPENDABLE for warranty repairs.
- Other duties as assigned.
RELATIONSHIPS:
Daily interactions with mechanics, vendors, service managers and all levels of Management.
ABILITIES/SKILLS DESIRED:
- Knowledge in for automotive/ heavy trucks maintenance.
- Computer literacy
- Strong communication skills, both written and verbal
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Wellness program
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location:
One location
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