Warranty Technician
1 week ago
Morrison Homes is a renowned volume homebuilder with a proud 61-year history of crafting top-notch homes and enduring partnerships. Honored as the CHBA-Calgary's Builder of the Year 16 times and acknowledged as one of Canada's Best Managed Companies, we are dedicated to setting unparalleled excellence benchmarks in the industry. We cultivate a supportive team environment that aligns with Morrison's commitment of being The Homebuyer's Best FriendTM.
We are on the lookout for a skilled Warranty Technician to bolster our team in Calgary's single-family division. As a premier, award-winning builder, we have painstakingly built a reputation as The Homebuyer's Best FriendTM and seek a candidate to uphold our core values with unwavering dedication. In the role of Warranty Technician, you will play a crucial part in illustrating to customers what it truly means to partner with Morrison Homes, showcasing the authenticity and integrity underpinning our renown.
Job Responsibilities
- Conduct Pre and Post possession inspections with customer present
- Effectively communicate with customers and trades regarding additional concerns, schedule warranty/trade repairs
- Cultivate positive working relationships with customers and trades
- Manage complex schedules across various projects while collaborating with our trades to ensure optimal practices
- Perform site safety and company vehicle inspections
- Capable of executing minor repairs and coordinating with trades for all other repairs
- Demonstrate accountability from project commencement to conclusion
Job Requirements
- Must demonstrate strong organizational skills with exceptional attention to detail
- Ability to multitask effectively in a dynamic environment while upholding a professional attitude
- Thorough knowledge of Morrison products, effectively communicate with customers and trades about them
- Be a proficient problem solver, self-reliant worker, and a collaborative team member
- Collaborate closely with the warranty coordinator and the warranty team
- Possess proficient verbal and written communication abilities
- Prior experience in in-person customer service is essential
- Proficiency in software applications like Punch List Manager is advantageous
- Minimum of 3 years of proven experience as a Site Superintendent/Warranty Technician in the residential construction sector is a plus
- Must have a clean driver's abstract
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