Assistant Store Manager-ACT

1 week ago

St John's, Newfoundland and Labrador, Canada Circle K Full time
JOB DESCRIPTION

ESSENTIAL DUTIES:

Customer Satisfaction: Provides and coaches store staff to provide excellent customer service in a courteous, friendly and attentive manner.

Greets customers as they enter the area and thanks customers as they leave; gives assistance and offers suggestions or recommendations to the customer. Provides prompt, courteous customer service and professionally resolves customer issues. Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold. Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc. Resolves or assists to resolve routine customer concerns within established guidelines. Reports to work on time and follows the dress and appearance code.

Facility Condition: Maintains an awareness of the overall store facility's condition; notifies the Store Manager of any equipment failure or maintenance/supply needs; and performs or directs store staff to perform a variety of general housekeeping duties including:

Sweeping and mopping or cleaning floors. Dusting and/or washing windows, counters, displays, store areas and bathrooms. Picking up and disposing of trash, litter or debris. Cleaning/checking equipment including the coffee machines; beverage, ice or other refrigeration units; and other machines, tools and work aids used.

Merchandising: Monitors and ensures that product areas are stocked, rotated and displayed to ensure freshness, appeal and easy customer access.

Prepares or assists in preparing product inventory orders. Makes price changes in accordance with Company and/or brand guidelines; places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.

Sales Controls: Ensures all shift sales are completed in accordance with Company policies by entering and coaching store employees to enter all transactions at the time of purchase at the correct price using the correct keys/codes, placing all payments collected in the register and making correct change.

Financial Controls: Keeps accurate cash, sales, payroll and inventory control records and accounts for variances.

Prepares and transmits the daily bookkeeping, invoicing, and gasoline data. Completes daily banking. Troubleshoots daily close out and shift sales analysis. Finalizes, transmits, and processes weekly time and attendance records and payroll. Notifies the Store Manager of any sales, cash, inventory or operating discrepancy. Follows Company and/or brand guidelines for product breakage or spoilage.

Staffing Controls: Oversees the activities of store employees as directed by the Store Manager.

Performs shift supervision and assumes Store Manager responsibilities when needed; Schedule employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image. Performs and trains all duties of the Customer Service Representative and Lead CSR positions in accordance with Company and/or brand operating, conduct and performance standards. Assists with counseling of employees; provides feedback to help employees improve performance and gives input on performance reviews. Implement non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees.

Security Controls: Assists the Store Manager in maintaining a safe environment for employees and customers and protecting Company assets such as information, cash, product, equipment and property.

Reports all incidents (employee or customer injury, theft, property damage, improper sanitation or waste disposal, to the Store Manager. Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring.

Administrative Controls: Prepares or assists in the preparation of periodic sales, product and operating reports as directed by the Store Manager.

Attends job-related meetings (may be required to work irregular hours). Controls merchandise, cash shortages, and other selling expenses. Assists in maintaining proper inventory levels and shift audits. Performs duties associated with shift change such as counting the cash drawer and completing end of shift/shift change reports. Provides regular and predicable onsite attendance. Performs all duties with minimal supervision. Complete daily store reports and other duties as assigned by the Store Manager

JOB REQUIREMENTS:

High school diploma or equivalent plus 6 months to 1 year of retail and management work experience preferred Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills. Ability to communicate information and ideas in a clear and understandable manner. Ability to deal with customers, unanticipated problems or events using standard procedures. Ability to work as scheduled including arriving to work on time Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools. Ability to perform essential duties above. Ability to work in the physical and work conditions described below. Required to have a valid driver's license and dependable transportation Ability to work opposite shifts of the Store Manager Ability to have open availability

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes:

Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (., assisting in stocking/maintaining inventory levels) Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (., to replenish fountain syrups). Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination. Ability to push/pull with arms up to a force of 20 pounds (., utilizing a hand-truck) Able to reach overhead for objects Ability to bend and twist at waist Ability to communicate orally Ability to operate a cash register and/or computer keyboard Ability to stoop, kneel, squat, bend, push, and pull Ability to work alone Be exposed to occasional noise Ability to stand and/or walk for an entire shift May require climbing a ladder to store and retrieve materials or place and remove signs)

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes:

Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc. Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer Exposure to occasional noise Work with minimum direction and periodic supervision

JOB DESCRIPTION ACKNOWLEDGMENT

This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.

  • Assistant Store Manager

    3 weeks ago

    St. John's, Newfoundland and Labrador, Canada Kent Building Supplies Full time

    ASSISTANT STORE MANAGER Assistant Store Managers are responsible for all operations throughout the store which includes maintaining safety standards, merchandising, engaging and motivating team members, and promoting sales. What you will do:Demonstrate superior customer service Guide and lead teams to success Advocate for process improvement across all...

  • Retail Assistant Store Manager

    1 week ago

    St. John's, Newfoundland and Labrador, Canada PPG Full time

    Bétonel/Dulux is hiring an Assistant Store Manager with an Opportunity to Build Your CareerGreat Pay Plus Full Time BenefitsThis position is for Day Shift with typical store hours between Monday - Friday 7:00am to 6:00pm, Saturday 8:00am - 1:00pm and closed on SundayDulux Paints, a PPG Company, is immediately hiring an Assistant Store Manager, you will lead...

  • Retail Store Manager

    1 week ago

    St. John's, Newfoundland and Labrador, Canada Globo Shoes 4542 Avalon Mall Full time

    Retail Store Manager Location St. John's, NL : JOB SUMMARY Reporting to the District Sales Manager, and various Head Office departments, the Store Manager is responsible for the profitable operation of one store. Embodying the ALDO Group's values of integrity, love and respect, the Store Manager acts as a coach and mentor, fostering growth and development...

  • Assistant Store Manager Fresh

    3 weeks ago

    St. John's, Newfoundland and Labrador, Canada Loblaw Companies Limited Full time

    Assistant Store Manager Fresh page is loaded Assistant Store Manager Fresh Apply locations 650 Somerset St, Saint John, NB time type Full time posted on Posted Yesterday job requisition id R Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Come...

  • Assistant Store Manager Fresh

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Loblaw Companies Limited Full time

    Assistant Store Manager Fresh page is loaded Assistant Store Manager Fresh Apply locations 650 Somerset St, Saint John, NB time type Full time posted on Posted Yesterday job requisition id R Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Come...

  • Services Manager, Stores

    1 week ago

    St. John's, Newfoundland and Labrador, Canada SEPHORA Full time

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.We are united by...

  • Store Manager

    3 weeks ago

    St. John's, Newfoundland and Labrador, Canada FGL Sports Full time

    What you'll doCustomer ServiceEnsure execution of the Customer Experience and provides resolution for all customer concerns.Meets established service levels agreements for in-store services and order fulfillment.Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service...

  • Store Manager

    2 months ago

    St. John's, Newfoundland and Labrador, Canada FGL Sports Full time

    What you'll doCustomer ServiceEnsure execution of the Customer Experience and provides resolution for all customer concerns.Meets established service levels agreements for in-store services and order fulfillment.Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service...

  • Manager Store in Training

    3 weeks ago

    St. John's, Newfoundland and Labrador, Canada Lawton Drugs Full time

    Requisition ID: Career Group: Pharmacy Careers Job Category: Retail - Front End Travel Requirements: 0 - 10% Job Type: Full-Time Country: Canada (CA) Province: Newfoundland and Labrador Location: St. John's Area (including Mount Pearl, Paradise & Kelligrews)Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers,...

  • Assistant Store Manager in Training

    1 week ago

    St. John's, Newfoundland and Labrador, Canada Loblaw Companies Full time

    L'utilisation du masculin à pour but d'alléger le texte Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs...

  • Assistant Store Manager, RW&CO.

    1 week ago

    St. John's, Newfoundland and Labrador, Canada Reitmans Full time

    Company Description RW&CO. offers fashions catered to men and women who take pride in looking sharp on all occasions. With curated collections of well-crafted city wear featuring a strong attention to detail, the company is dedicated to style, fit and fashion. The Talent that makes up RW&CO shares the same qualities as our brand: curious, customer...

  • Store Management Future Opportunities

    1 week ago

    St. John's, Newfoundland and Labrador, Canada WINNERS Full time

    Store Management Future Opportunities - Newfoundland TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. HEREMinimum 2 to 3 years supervisory experience in...

  • Assistant Manager

    1 week ago

    St. John's, Newfoundland and Labrador, Canada DYNAMITE Full time

    access_time4 hours ago |how_to_regPermanent|placeCalgary Assistant Manager - Aveda - 35hrs - Market Mall Fss - Calcary, ab access_time3 days ago |how_to_regFixed-term|placeToronto Assistant Store Manager, Sandro-Paris - Eaton Centre access_time5 days ago |how_to_regPermanent|placeVictoria access_time9 days ago |how_to_regPermanent|placeToronto ...

  • Assistant Manager

    1 week ago

    St. John's, Newfoundland and Labrador, Canada Eclipse Stores Inc Full time

    Assistant Manager If you love fashion and working with people, we have a job for you Eclipse Stores Inc. is a womans clothing retailer with over 80 stores across Canada. We are looking for a motivated and dynamic individual to fill the position of Assistant Manager in our Eclipse store at the Village Mall in St. John's, NL Our employees are the key to...

  • Exhibit Assistant Manager

    1 week ago

    St. John's, Newfoundland and Labrador, Canada Paquin Entertainment Full time

    Job descriptionWe are seeking an Assistant Manager to spearhead retail operations and actively manage day to day exhibition operations of the Beyond Van Gogh: The Immersive Experience in St. John's. This is a unique, hands-on role encompassing team management and delivering an exceptional guest experience in a busy, high-volume environment. You will ensure...

  • Store Manager, St. Johns

    1 week ago

    St. John's, Newfoundland and Labrador, Canada Bell Full time

    Req Id: At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell...

  • Shift Manager

    1 week ago

    St. John's, Newfoundland and Labrador, Canada Eclipse Stores Inc Full time

    Shift ManagerShift Manager at Eclipse will assist the management team to oversee the sales, operations and personnel functions of the store, as well as the training and development of the entire staff. This includes ensuring that all sales goals are met through product education and exceptional customer service. With strong retail sales leadership skills,...

  • Stores Clerk

    1 week ago

    St. John's, Newfoundland and Labrador, Canada PAL Aerospace Full time

    Are you looking for an opportunity to join a company that allows you to combine your passion for learning with the chance to develop your skills and grow your career? Challenge, reward, and opportunity; PAL Technical Services is committed to offering them all. PAL Technical Services is driven by technology and is proud to be a pioneer of...

  • Assistant Resident Manager

    3 weeks ago

    St. John's, Newfoundland and Labrador, Canada MetCap Living Management Inc Full time

    MetCap Living Management Inc. is one of the largest private third party property managers specializing in multi-residential property management. We are a growth orientated company with our head office located in Toronto, Ontario and property operations in British Columbia, Ontario, Quebec, Nova Scotia and New Brunswick.MetCap Living Management Inc. is...

  • Assistant Resident Manager

    1 month ago

    St. John's, Newfoundland and Labrador, Canada MetCap Living Management Inc Full time

    MetCap Living Management Inc. is one of the largest private third party property managers specializing in multi-residential property management. We are a growth orientated company with our head office located in Toronto, Ontario and property operations in British Columbia, Ontario, Quebec, Nova Scotia and New Brunswick.MetCap Living Management Inc. is...