Lead Customer Service Rep

1 week ago


Oakville, Ontario, Canada Sugar Suite Full time
Come join our team at Sugar Suite We're looking to bring on someone friendly, creative and outgoing for our inclusive, allergy-free bakery in downtown Oakville

You'll be the main point of contact for our clients ordering wedding cakes, custom cakes and sweets.

This position requires creativity in designing cakes and making recommendations for our client's events, as well as a high level of organization and the ability to multi-task.

You'll also be in charge of our messaging including social media posts and adding pop-ups to our website.

This position consists of:

  • Hosting wedding consultations
  • Designing & sketching wedding and custom cakes
  • Meeting with customers to assist with custom orders
  • Social media and website messaging

As we are a small team, this position may occasionally include a variety of other tasks to help out the rest of the team, which could include:

  • Assisting with store set-up and closing the store at the end of the day
  • Product packaging and packing orders
  • Cashing out instore customers and simple coffee making
  • Cake or sweets deliveries
This position is full-time, Tuesdays to Saturdays from approximately 10:30AM to 4:30PM.

We look forward to meeting you :)

Job Type:
Part-time

Part-time hours: 25-30 per week

Salary:
$17.00 per hour

Schedule:

  • Day shift

Supplemental pay types:

  • Bonus pay
  • Tips

Work Location:
In person

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