Franchised Sales Coordinator

6 days ago

Burlington, Ontario, Canada Marriott International, Inc Full time

Job Number

Job Category Sales & Marketing

Location Courtyard Burlington, 1110 Burloak Drive, Burlington, ONT, Canada

Schedule Full-Time

Located Remotely? N

Relocation? Y

Position Type Non-Management

Additional Information:
This hotel is owned and operated by an independent franchisee, Burloak Hospitality Limited. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process.

If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.


JOB SUMMARY

  • Coordinate during shifts between Front Desk, Sales and Bistro to assist with areas as required
  • Shifts will consist of morning, afternoon, midday and weekends that will coordinate with the Sales tasks and front desk duties
  • Complete or assist with various aspects of preevent, main even and postevent details; communicate with our external partners to ensure a smooth event
  • To work with the Director of Sales & Marketing to be a point of contact for incoming sales calls, and to respond in a quick, timely and professional manner
  • Conducting sitetours of the hotel with clients
  • Excellent interpersonal skills, with the ability to interact at all levels of the company, external organizations, and suppliers
  • Resourceful with ability to pay close attention to detail, prioritize tasks, work under pressure to meet deadlines and work under mínimal supervision
  • To work with the groups and to assist in overall efforts through effective oral and written communication in meeting our clients and guest needs
  • Keep up to date with current travel industry news to detect market trends and related information for development of new marketing strategies
  • Maintain the sales files under direction of Director of Sales & Marketing to ensure a proper flow of information within the hotel
  • Follows up on progress of groups booked, such as room pickup, rooming lists, and cutoff dates with the Reservation to ensure maximum occupancy on a weekly basis
  • Learn and use Sales CRM/Marriott platforms as they relate to sales processes and understand the hotel sales strategies
  • Work with the Food & Beverage department to ensure functions are executed smoothly
  • Assist with social media postings to promote the hotel and its events on all platforms such as Facebook, Instagram, Twitter and LinkedIn
  • Be prepared for, participate in and report as necessary in all internal meetings, conference calls, reporting, planning, training and other communications as required
  • Work diligently to complete assigned tasks and responsibilities as needed
  • Follows all brand standards as outlined by Marriott
  • Flexible schedule to accommodate different shifts, before/after hour events and travel as required by Marriott
  • Follows all policies and procedures outlined by Burloak Hospitality Management Ltd. which operates the Courtyard by Marriott Burlington
  • Perform any reasonable requests as assigned or directed by management
  • Complete ongoing Marriott standard training as required

JOB REQUIREMNTS

  • Minimum two (2) years' experience in the Sales/Catering/Guest Service Departments of a focused service hotel
  • Certificate / Degree in Business or Hospitality Management an asset
  • Previous Marriott brand experience preferred
  • Knowledgeable about social media platforms and their functionality
  • Proficient in English language, both written and oral
  • Excellent prioritization, organizational, time management and problemsolving skills
  • Enthusiastic and selfstarting personality with an even disposition
  • Maintain a professional appearance and manner at all times
  • Excellent interpersonal skills, with the ability to interact at all levels of the company, external organizations and suppliers
  • Resourceful with ability to pay close attention to detail, prioritize tasks, work under pressure to meet deadlines and work under mínimal supervision
  • Experience/knowledge within the GTA/Southwestern Ontario market is an asset
  • Must already be legally permitted to work in Canada
  • This company is an equal opportunity employer._
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