Assistant Service Manager

1 week ago

Burlington, Ontario, Canada Farm Boy Inc. Full time

This position is responsible for assisting the Service Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

  • Provide superior customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Assist in the development of the team by supporting the training, coaching and recognition while maintaining a high level of confidentiality and trust.
  • Effectively communicate product information (codes) and corporate policies and procedures to the service team.
  • Safeguard Farm Boy's financial information through document maintenance and retention and preserve the integrity of individual front-end staff (e.g. oversee refunds, cashiers' over/short reports, audit floats).
  • Floor support and supervision, including serving customers on cash, cart retrieval, overrides, breaks and general department cleanliness.
  • Support office management (e.g. completing inventory, orders, scheduling, payroll).
  • May be requested to undertake other related duties on a periodic basis.
Qualifications
  • Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
  • Successful completion of Smart Serve or a willingness to complete within 6 months.
  • Excellent organizational, interpersonal, mathematical and analytical skills.
  • Clear and effective communication style, both written and oral.
  • Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
  • Ability to learn manual and automated systems/tools.
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Must be able to work a flexible schedule, including nights, weekends and holidays as required.
  • Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

  • Providing service to several people or departments, working under many simultaneous deadlines.
  • Required to stand and walk for long periods of time during shift.
  • Required to lift, carry or handle heavy objects.
Additional Information

FBBUS

Accommodation is available upon request for applicants and employees with disabilities.

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience

  • Assistant Manager

    1 week ago

    Burlington, Ontario, Canada Danish Pastry House Full time

    The Danish Pastry House is a rapidly expanding company that serves authentic pastries, cakes and bread. The company has partnered with Kontra coffee in Copenhagen, Denmark and also offers coffee and handcrafted beverages roasted in our Toronto Roastery with our own custom blends.We are currently looking for an Assistant Manager for our Mapleview...

  • Service Manager

    1 week ago

    Burlington, Ontario, Canada Leggat Kia Full time

    Leggat Kia is looking for a Service ManagerThis position is responsible for working attentively in overseeing and managing the service process and experience in its entirety. The Service Manager is devoted to ensuring safety and customer satisfaction as well as overall department success. A key objective of the Service Manager is to create brand loyalty. The...

  • Assistant Manager

    1 week ago

    Burlington, Ontario, Canada Papa John's Full time

    Papa johns Burlington is hiring for shift manager positionsSummary:Responsibilities:Greeting and assisting all customers in a friendly mannerPreparing food items in accordance with Papa johns and Health & Safety StandardsAssisting in a variety of kitchen-related responsibilitiesCleaning and organizing staff & customer area as neededCommunicating clearly with...

  • Service Manager

    1 week ago

    Burlington, Ontario, Canada Pollard Windows Inc. Full time

    Reporting to the Sales Manager, the incumbent we are seeking to join our Service Department is a creative, detail-oriented, and experienced Service Manager. In this role you will be responsible for the smooth operation of our service department for a heightened level of customer satisfaction. This includes leading a team of service professionals to deliver...

  • Service Manager

    1 week ago

    Burlington, Ontario, Canada Pioneer Distribution Full time

    Responsibilities Quoting and creating service work orders Creating work schedules, booking calls and preparing parts and supplies for technicians Oversee and guide all office operations and technicians in field General office support/clerical duties Responsible to assist in maintaining warehouse and receiving Generate invoices and account statements Process...

  • Assistant Manager

    1 week ago

    Burlington, Ontario, Canada Hand & Stone Massage and Facial Spa Full time

    We're hiring anAssistant Manager at Hand & Stone Massage and Facial Spa in Burlington at 491 Appleby Line to help lead our team.Qualifications Customer service experience of at least 5 years Sales experience of at least 5 years with proven ability to increase KPI's Minimum 3 years supervisory or management experience in a fastpaced environment of at least 20...

  • Assistant Store Manager

    4 weeks ago

    Burlington, Ontario, Canada Roots Full time

    Assistant Store Manager Mapleview Centre - Ontario - 455, 900 Maple Avenue, Unit AA24, Burlington, Ontario, Canada Req #444 Friday, January 11, WHAT WE'RE LOOKING FOR? The Assistant Manager supports the daily operations of the store while acting in accordance to Roots principles and standards. The Assistant Manager is required to provide sales and...

  • Assistant Store Manager

    1 month ago

    Burlington, Ontario, Canada Roots Full time

    Assistant Store Manager Mapleview Centre - Ontario - 455, 900 Maple Avenue, Unit AA24, Burlington, Ontario, Canada Req #444 Friday, January 11, WHAT WE'RE LOOKING FOR? The Assistant Manager supports the daily operations of the store while acting in accordance to Roots principles and standards. The Assistant Manager is required to provide sales and...

  • Assistant Manager

    1 week ago

    Burlington, Ontario, Canada Ever New Melbourne Full time

    Ever New is one of Canada's newest international fashion clothing and accessories brands to hit the market. We are a rapidly growing brand that is proud to be founded in Melbourne, Australia.The Ever New brand celebrates the feminine beauty of women, with a signature style flowing through every creative element. Each monthly collection celebrates this...

  • Service Manager

    1 week ago

    Burlington, Ontario, Canada Pioneer Family Pools Full time

    We are seeking a highly skilled and experienced Service Manager to lead our team of technicians in delivering exceptional customer service and maintaining the highest standards of workmanship. As the Service Manager, you will be responsible for overseeing pool liner installations, pool winter cover installations, pool openings and closings, and equipment...

  • Boutique Assistant Manager

    1 week ago

    Burlington, Ontario, Canada Nestle Full time

    Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us.Here's why we think you should choose us:Competitive wage + Quarterly and Annual Bonus Complete...

  • Assistant Store Manager

    4 weeks ago

    Burlington, Ontario, Canada SmartStop Self Storage Full time

    Think Outside the BoxA company that embraces CHANGE while enhancing EVERYONE'S journey.Assistant Store Manager (Store #6040 - Burlington, ONT) No Nights Job SummaryThe right candidate pays attention to details, stays organized, and takes delight in finding great solutions for problems. This position is involved in all phases of the operation, including:...

  • Assistant Store Manager

    2 months ago

    Burlington, Ontario, Canada SmartStop Self Storage Full time

    Think Outside the BoxA company that embraces CHANGE while enhancing EVERYONE'S journey.Assistant Store Manager (Store #6040 - Burlington, ONT) No Nights Job SummaryThe right candidate pays attention to details, stays organized, and takes delight in finding great solutions for problems. This position is involved in all phases of the operation, including:...

  • Assistant Meat Manager

    1 week ago

    Burlington, Ontario, Canada Farm Boy Inc. Full time

    Job DescriptionThis position is responsible for assisting the Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a...

  • HR Geo Services Specialist

    1 week ago

    Burlington, Ontario, Canada United Parcel Service of America, Inc Full time

    Primary Job Posting Location:Burlington, Ontario CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become...

  • Assistant Meat Manager

    1 week ago

    Burlington, Ontario, Canada Farm Boy Full time

    Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments. As we continue to grow within Ontario, Farm Boy is excited to welcome new team members...

  • Service Delivery Manager, Employment Services

    1 week ago

    Burlington, Ontario, Canada Centre for Skills Development Full time

    Job Number:411**Job Title: Service Delivery Manager, Employment ServicesDepartment: Employment ServicesLocation: Halton / HybridStart Date: ASAPHours of Work: Full-time (35 hours/week)Schedule: Monday to Friday, 8:30am - 4:30pmReports To: Senior Program ManagerEmbark on a Bright Future with Centre for Skills DevelopmentAre you entrepreneurial, client-focused...

  • Assistant Housekeeping Manager

    1 week ago

    Burlington, Ontario, Canada The Pearle Hotel and Spa, Autograph Collection Full time

    The Assistant Housekeeping Manager is an essential role in the daily flow of hotel operations; keeping the entire property clean and orderly. Responsible for overseeing the entire housekeeping team, the individual in this leadership position has an incredible work ethic and impeccable standards. Leads by providing a consistent example of excellent service...

  • Assistant Store Manager

    1 week ago

    Burlington, Ontario, Canada Farm Boy Full time

    Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments. As we continue to grow within Ontario, Farm Boy is excited to welcome new team members...

  • Assistant Chef Manager

    4 weeks ago

    Burlington, Ontario, Canada Farm Boy Inc. Full time

    This position is responsible for assisting the Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent...