Evo Fleet Technician
7 days ago
Work at an award-winning top employer If you are looking for an empowering and progressive place to shape your future, then you've landed in the right place at BCAA.
With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province.
Share our purpose to empower British Columbians to move forward.BCAA has been named one of BC's Top Employers 2023
What BCAA offers you:
- It's not in our nature to brag but we are proud of some of our achievements that recognize great employee culture. Some of our latest awards include being named as one of BC's Top Employers 2020, 2019 Platinum level Best Employer by AON and being recognized as a 2018 Outstanding Workplace by YWCA.
- Our team members get to make a difference in the lives of our Members and their communities every day.
- We pride ourselves in being open and transparent and in empowering our people to do great work while serving our Members.
- We enthusiastically support learning and advancement opportunities for our team members.
- We are an equal opportunity employer that's committed to accessible, inclusive employment.
- Our Regular Full-Time & Part-Time+ (working 20 hours or more per week) status team members are eligible to participate in our amazing Total Rewards Program which offers: Extended Health and Dental, Vision Care, Life Insurance, RRSP matching with company contribution to your pension, access to Incentive Programs, Team Profit Sharing, Employee & Family Assistance Program and more.
- Summary:_
The Fleet Field Technician role is primarily responsible for helping to achieve a high quality member experience with our fleet of vehicles and the locations where they reside.
- Key Responsibilities:_
Under the guidance of the Manager, Fleet Operations:
- Provides rapid response to all 3rd level support vehicle tickets (damage, accident, telematics troubles) and determining best course of action for fast resolution of each vehicle ticket.
- Troubleshooting vehicle problems and dealing with fleet-specific enquiries.
- Photograph and record damages of vehicles for review by Associate Manager.
- Inspect; document and determines best course of action for any vehicles involved in accidents or major damage reports from members.
- Work with Associate Fleet Manager to test, diagnose, service and repair in vehicle telematics equipment in most cost effective manner.
- Perform repairs, battery boosting, buffing or minor touch-ups. replacement of parts and equipment
- Distributes and collects damaged vehicles to external repair partners to Evo's quality standards.
- Work with Associate Fleet Manager to prepare cars for in-fleeting and de-fleeting.
- Drives vehicles to various locations for cleaning, maintenance and repairs.
- Prepares cars for in-fleeting and de-fleeting.
- Responsible for random spot checks of cleanliness, fuel level, settings of vehicles to assess quality of work of external maintenance partner.
- Performs light maintenance functions such as swapping control boxes and changing tires.
- May clean in and around the parking spaces and signage as well as snow removal where necessary
- Liaises with others on the team, Member Service and Marketing, to fulfill all cross-functional requirements
- Other duties as assigned.
- Qualifications:_
Education:
- Grade 12 education with level 1 or 2 automotive or electrical apprenticeship
Experience:
- Minimum 2 years of work experience in the automotive or rental industry
- Ideally experience in a startup environment
- Communication or telematics experience a plus
Other Skills:
- Proven knowledge of, and passion for automobiles and the sharing economy
- Demonstrated superior communication skills both verbally & written
- Demonstrated ability to interact with members in a professional manner
- Proven ability to work with simple electronics, and other power tools
- Must have strong skills in technical configuration and installation, documentation generation, and quality assurance processes.
- Demonstrated adaptability to adjust to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
- Demonstrated ability to work efficiently and manage time independently
- Familiarity with the geography of Vancouver area
- Must be able to provide a clear divers' abstract, annual renewal required.
Disclaimer:
- Internal Applicants: _
- Please note the internal posting will close on _
- May 17, 2023,_
- Grade 8 _
We aspire to be one of the best places to work with those who share our beliefs:
- We believe in:_
DOING THE RIGHT THING
We stay true to our word, and help British Co
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