IT Coordinator

2 weeks ago

West Vancouver, British Columbia, Canada Cypress Mountain Full time
Join the Cypress Mountain Team in the growing Information Technology Department and in this new and exciting role.


If you enjoy installing, upgrading, managing software/hardware on company devices as well as providing Cypress Teammates with training on the use of hardware and IT services, this job is for you.


JOB REQUIREMENTS (include but not limited to the following)**:

  • Provide desktop PC support to Cypress Mountain Resort employees and customers.
  • Good communication and guest service skills with both technical and business team members.
  • Install and/or replacing network devices such as switches, wireless access points, wireless bridges, webcams, printers, phones, etc.
  • Maintain network cabling infrastructure (indoor and outdoor). Repair or replace defective wiring. Install wiring to support renovation, relocation, or new construction. Terminate wiring.
  • Maintain stocks of consumable supplies.
  • Embrace the company's core values:


K.R.P.
  • Kindness, Respect, and Professionalism in every interaction


 L.E.A.D.
  • Long-Term Thinking, Excellence in Execution, Attitude is Everything and Develop Great People
  • Job Requirements/Qualifications:
-
KNOWLEDGE & SKILLS:

  • Ability to use basic hand tools is required.
  • Ability to use logic, vendor support, reference manuals, Internet resources, and documentation to solve problems is required.
  • Well organized, punctual, hardworking and selfmotivated.
  • Ability to remain organized and courteous when under pressure.
  • Excellent interpersonal skills, problem solving and decision making skills.
  • Adaptable to work effectively in a diverse and everchanging working environment.
  • Ability to ski or snowboard at or above the beginner level to perform onmountain tasks.
  • Knowledge of CAT5 and above cabling, T568B wiring standard, and cable count color codes a plus.
  • Ski industry and/or related IT work experience is a plus.
  • Valid driver's license with an acceptable driving record for company insurance purposes.

SUPERVISORY RESPONSIBILITES:

No direct staff supervision is required. May be tasked as a project leader for IT projects.

OCCUPATIONAL TASKS:

  • Ability to lift up to 50 lbs.
  • Ability to use common technician hand tools.
  • Ability to work in areas without handicap access.
  • Ability to work on a ladder.
  • Ability to communicate verbally with public, customers and employees.
  • Ability to read manuals, documentation and computer screens.
  • Ability to operate a motor vehicle.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Must be able to legally work in Canada.
  • Valid driver's license.
  • A reliable/insured vehicle with winter tires to get to/from work.
  • Use of personal vehicle for travel within the Cypress Mountain area is required while on duty. Mileage reimbursement will be provided.

EXTENT OF PUBLIC CONTACT:

This job requires extensive, daily contact with both the public, Cypress Mountain Resort guests and Cypress Mountain Team members. Customer service is a key element of the job and adherence to Cypress Mountain Resort's service values is mandatory. For the most part, Cypress Mountain Resort Team members are the IT department's customers.

WORKING CONDITIONS & MOUNTAIN ENVIRONMENT:

  • Weekend work and holidays is required.
  • Night work may be required.
  • The successful applicant will be required to carry a cellular phone and to be on call.
  • Working environment can include dirty, dusty, damp, dark, hot and cold conditions.
  • Appropriate equipment will be provided for hazardous conditions.

WAGE/BENEFITS:

  • Wage: $25/hour
  • Benefits package
  • Annual bonus program
  • Skiing/riding/cross country skiing/snowshoeing/snow tubing benefits
  • Season pass(es) for Team member & immediate family (including spouse and minor children)
  • Free Lessons
  • Discounts in F&B & Big Bear Sports
  • FUN work atmosphere in unique environment
  • Salary/Wage: $25/hour
  • Job Application Process:
We thank all applicants but only those selected for an interview will be contacted.

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