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Drop-in Support Staff
3 months ago
As a Christian humanitarian organization, Siloam Mission connects the community in order to alleviate hardships and provide opportunities for change for those affected by poverty and homelessness.
Building a community of hope since 1987, we would like to invite you to join our journey. Siloam Mission is currently seeking for a Permanent Part-Time Drop-in Support Staff.This position will provide direct support to community members using trauma informed and culturally safe practices.
POSITION DUTIES
Provide direct support to community members accessing Siloam Mission's Drop-In services (i.e. meals, entrance, clothing, volunteer clean-ups, etc);
Provide professional compassionate feedback and address behavioural concernss with community members;
Assist community members with their housing plans;
Respond to emergency situations that occur in the Drop-In;
Support the team in the daily clean-ups in the drop-in area;
Prepare and complete incident reports, daily logs and other required documents and reports;
Provide orientation of the Drop-In to Volunteers.
PREFERRED
Ability to work with a diverse staff team and promote inclusion and cultural awareness in the workplace;
Demonstrated understanding of the unique issues and barriers affecting those experiencing poverty and homelessness;
Experience in responding appropriately to potentially violent situations using NVCI;
Ability to work within a harm reduction framework;
Knowledge of Housing First Principles and housing resources;
Excellent critical thinking and problem-solving skills;
Excellent written and oral communication skills
Ability to communicate appropriate professional boundaries;
MS Office and date entry skills.
ESSENTIAL
Post-secondary education in relevant social services or an equivalent relevant experience;
Demonstrated knowledge of Cultural Awareness, Anti-Oppressive Practice, Trauma informed best practices;
Knowledge of community resources for homelessness, health, mental health and substance use and harm reduction;
Certificates in NVCI, ASIST, CPR/First Aide, Mental Health First Aid; preferred;
Experience working with HIFIS 4, Housing Plus databases is an asset.
ADDITIONAL
Work requires standing and walking over extended periods of time;
May be required to lift up to 50 lbs occasionally;
Overtime may be offered when necessary;
Hazardous condition could include potential violent outbursts from community members toward staff or other community members.
Clear Vulnerable Sector Check and Clear Adult Abuse Registry Check will be required.
CLOSING DATE:
May 18, 2023
You may address your cover letter to:
Cynthia Ramos-Murray, HR Generalist
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