Systems Support Representative
2 weeks ago
Education:
College/CEGEP
- Experience: Experience an asset
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Work conditions and physical capabilities:
- Work under pressure
- Repetitive tasks
- Attention to detail
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Ability to multitask
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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systems support representative
2 weeks ago
Brampton, Ontario, Canada 11554123 Canada Inc. Full timeEducation: College/CEGEPExperience: Experience an assetTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by...
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