Machine Learning Engineer

1 week ago

Ottawa, Ontario, Canada Tree Trust Full time

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence.

Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. Our vision is to raise the bar for human experiences by amplifying individual voices. At SurveyMonkey, we harness AI and Machine Learning to delight customers at every stage of their journey. The Machine Learning Platform (MLP) team owns the complete ML operations pipeline.

You will be a driving force for a team that builds and enhances a platform that accelerates machine learning adoption across SurveyMonkey's product portfolio.

You will report to the Director of Machine Learning.
Design and implement secure, scalable, and high-performance pipelines managing the end-to-end lifecycle of ML models.

Offer strong technical leadership skills, have served as a consultant to management and internal/external spokesperson for the ML team, and educate and influence leadership on decisions affecting ML.

You'll integrate, test, and monitor ML model services across our product portfolio. Use applied machine learning techniques that include generative AI, natural language processing, classification, spam detection, personalization/ranking, etc.

Build and maintain ML systems using Python (including Pandas, NumPy, PySpark, etc.) Lead requirements collection, negotiate architectural decisions, and ensure platform scalability.

~ Deep understanding of machine learning algorithms including large language models, applying them effectively in ML projects.
~ Design machine learning platforms for reuse and scalability, incorporating telemetry for complex failure mode analysis.
~ Mastery of machine learning concepts like supervised and unsupervised learning, driving innovative solutions.
~ Comfortable with Unix/Linux systems, strong communication, and documentation skills.
~ Experience with operating computational clusters for training ML models.
Proven track record in deploying end-to-end solutions with creative problem-solving skills to handle a high volume of throughput.
We're building an inclusive workplace where people of every background can excel no matter their time zone.

At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including best workplace for parents, our annual holiday refresh, our annual week of service , and our C.In addition, we've reimagined the way we work to allow employees to choose what works best for them working in-person, fully remote, or a hybrid model that combines the two through our Choice Model .

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

Accommodations are available for applicants with disabilities. #

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