Incentives & Ticketing Coordinator, Bell Mobility

2 weeks ago

Mississauga, Ontario, Canada CONSUMER & SMBMARCHÉ CONSOMMATEUR & PME Full time
Req Id: 410454


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.


If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell's forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers.

We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.


Summary:

The retail Incentives and Ticketing team supports the entire retail channel with incentives, ticketing and experiential events to drive mobility, residential and consumer electronics performance:

  • Drive focus and cohesiveness with sales priorities
  • Provide consistent leadership connections
  • Create synergies to standards, goals, and overall support

The Role:

The Incentives and Ticketing Coordinator reports to an Incentives Specialist.

They will play a key role in developing incentive programs and strategies to ensure retail teams are well supported to achieve sales performance targets and goals, while enhancing retail team connections.

Must be a highly organized and motivated individual with a passion for executing initiatives to drive specific results.

Key Responsibilities:

  • Support the creation of new incentives including tracking, communication, execution and fulfillment of prizing
  • Create communications relating to incentive programs to ensure a high level of comprehension and overall effectiveness
  • Manage the distribution and fulfillment of all ticketed events
  • Support tactics for experiential incentives (ie. Top Performers)
  • Monitor and analyze sales data to identify gaps and opportunities to drive performance
  • Develop strong working relationships with key stakeholders within sales channels, marketing and finance/accounting groups

Competencies:

  • Strong organizational skills
  • Excellent written and oral communication skills with an attention to detail
  • Accountable for delivering tasks on time with accuracy
  • Be open to learn, adapt and reprioritize tasks when required
  • Ability to communicate effectively with leadership, store staff and cross functional partners
  • Execute support flawlessly in a fastpaced environment
  • Ability to analyze data and present results
  • Ability to manage multiple tasks and concurrent initiatives
  • Expect and embrace change
  • Excellent skills in Microsoft tools (Excel, PowerPoint, Word, Outlook)
  • French verbal and written fluency is an asset

Education an Experience:

years of experience in communications, sales or equivalent

  • Experience working in retail is a benefit
  • Experience with MicroStrategy

Working Conditions:

  • Overtime may be required for key drive to ensure deliverables are on time
  • Ability to travel to support experiential incentives


 Job Status: Temporary
  • Full Time 14 Months Contract
EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type:
Non Management

Job Status:
Temporary - Full time

Job Location:
Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : Alberta : Edmonton || Canada : British Columbia : Vancouver || Canada : Nova Scotia : Halifax || Canada : Quebec : Montreal

Flexible work profile:
Mobile

Application Deadline:04/13/2023

Created:
Canada, ON, Mississauga

Bell, one of Canada's Top 100 Employers.

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