General Manager

2 weeks ago


Windsor, Ontario, Canada Crunch Fitness Canada (CFC001) Full time

Benefits/Perks

  • Career Growth Opportunity
  • Employee Recognition Program
  • Competitive Compensation and Commission
  • Paid Breaks and Paid Vacation
  • Complimentary Crunch Gym Membership
  • Employee Perks Program
  • A seriously fun work environment
  • Training and Development Programs

Company OverviewWorking at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. At Crunch we Speak, Own, Understand and Live our Core Values.

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RESPONSIBLE:

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KIND:

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INCLUSIVE:

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FUN:

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ALTERNATIVE:

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INNOVATIVE:

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PASSIONATE

OUR PURPOSE:
Enrich the lives of others through the power of well-being

OUR VISION:
Be the best place to work and work out

OUR VALUES:
Work Hard. Have Fun. Make History.

Here's what we need:

  • We're looking for talented General Managers who are committed to providing the bestinclass member and team member experience. Our leaders are selfmotivated, thrive in highenergy and highvolume environments.

Here's what you'll be doing:

  • Recruiting, hiring, training, and developing team members
  • Manage team member performance standards, with ongoing development, training, and coaching
  • Impact member retention and deliver the "Wow Member Experience"
  • Scheduling and labor management
  • Member service resolution with pace and empathy
  • Resolving or escalating employee issues or concerns
  • Lead generation and outreach efforts to impact new member sales
  • New member acquisition and member integration into all services and programs offered
  • Team member goal setting, development plans, and staff meetings
  • Involvement and supervision in all front desk activities.
  • Maintain a crisp, clean facility through compliance with Daily Cleaning Checklist and facility/equipment work order oversight
  • Ensure consistent compliance with all Crunch policies, procedures, and service standards

Here's who you are:

  • Excellent in execution, taking prompt and assertive action to accomplish objectives
  • Lead by example by delivering personal and team performance targets
  • Understand labor control, optimal staffing levels, and controls overtime
  • Maintain high standards for facility cleanliness and organization
  • Mobilize to innovate and problem solve
  • Persuasive, candid communicator who encourages open dialogue
  • Demonstrates integrity and judgment that inspires trust
  • Basic understanding of industry, market, and key business drivers
  • Creator of a learning environment, striving for personal development
  • Confident, humble, and kind mixed with sense of humor and fun

Skills, Education, Experience:

  • 2+ years of serviceoriented assistant management experience
  • Business management degree or equivalent proven experience
  • Experience with supervising and developing employees

Physical Demands:

  • This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours.

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