Talent and Culture Manager

1 week ago

Whistler, British Columbia, Canada Scandinave Spa Whistler Full time

Talent and Culture Manager

Our Mission
- *To offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace.

Vision
- *To be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.

Fundamental Values

  • Authenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations, materials, and scents.
  • Team Spirit: we communicate, display empathy and work in a family spirit. We approach change in a positive way, are always willing to help, and rally around common goals.
  • Professionalism: we anticipate our guest needs and go above and beyond their expectations, we are experts, we perform at the highest level, we lead by example, are accountable and deliver great results.
Expectations*- Support and coach the management team with all aspects of Human Resources

  • Development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
  • Participates in developing department goals, objectives, and systems.
  • Participates in administrative staff meetings and attends other meetings and seminars.
  • Assists to establish departmental measurements that support the accomplishment of the company's strategic goals.
  • Manage an annual budget.

Salary:
Based on experience

Tasks & Responsibilities:
Oversees day-to-day HR operations and partners with management team to deliver HR services. Will provide matrix management to management team, as well as ensure execution and delivery of global HR programs. Oversees labour relations, HRIS, training and development, employment, employee relations, compensation, benefits, organizational and staff housing.


HRIS*- Manage the development and maintenance of the Human Resources sections of both the Internet, particularly recruiting, culture, and company information, and intranet sites.


  • Maintains employeerelated databases. Prepares and analyzes reports that are necessary to carry out the functions of the department and company. Prepares periodic reports for management, as necessary or requested.
  • Fully utilizes Human Resources software to the company's advantage.

Training and Development

  • Assists with the establishment of an inhouse employee training system that addresses the company's training needs including training needs assessment, new employee orientation or onboarding, management development, production crosstraining, the measurement of training impact, and training transfer.
  • Assists managers with the selection and contracting of external training programs and consultants.
  • Provides necessary education and materials to managers and employees including workshops, manuals, employee handbooks, and standardized reports.
  • Assists with the development of and monitors the spending of the corporate training budget.
  • Maintains employee training records.

Employment

  • In collaboration with the Spa Director and Groupe Scandinave Talent and Culture Director, participate in establishing the recruitment goals and most effective processes.
  • Manage the recruitment process for exempt and nonexempt employees and interns using the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce.
  • Assessing employee's immigration needs and providing accurate immigration advice based on Scandinave Spa best practices
  • Conducts the recruiting planning meetings when needed staff is identified.

Employee Relations

  • Support and coach the management team in maintaining strong employee relationships and positive work environment.
  • Develop Human Resources policies for the company with regard to employee relations.
  • Partners with management to communicate Human Resources policies, procedures, programs, immigration and laws.
  • Participates in the conduct of investigations when employee complaints or concerns are brought forth.
  • Advises managers and supervisors about the steps in the progressive discipline system of the company. Counsels managers on employment issues.
  • Assists with the implementation of company safety and health programs.

Compensation

  • In collaboration with the Spa Director and Groupe Scandinave Talent and Culture Director, participate in establishing the global remuneration strategy.
  • Monitor the company wages and salary structure and the variable pay systems within the company including bonuses and raises.
  • Provides payroll processing backup support. Partners with accounting and payroll to maintain the payroll database.
  • Participates in one salary survey per year.
  • Manage HR Annual Budget

Benefits

  • Administer with daytoday benefits services. Assist employees with any claim issues.
  • Administer with disability and worker's compensation claims.
  • Recommends changes in benefits offered

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