Team Assistant

7 days ago

Brampton, Ontario, Canada Home and Community Care Support Services Full time

Job Description:

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? You're looking in the right place.


As a valued member of our Home and Community Care team, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.

What will you do?

  • Process new referrals, orders for services, supplies and equipment
  • Process and assist with management of confidential records for clients on admission and until discharge
  • Enter, update and maintain high volume of client data into electronic database
  • Provide administrative support services for care coordinators
  • Answer high volume of telephone inquiries from clients, families and service providers; refer callers to care coordinators and/or other appropriate individuals
  • Maintain client information database
  • Provide backup support to other positions as assigned
  • Provide switchboard relief as required
  • Perform other duties as assigned.
What must you have?

  • Minimum Secondary School Graduate
  • Minimum two years office experience
  • Advanced keyboarding skills
  • Proficiency with database software, Microsoft Word and Excel
  • Excellent organizational skills and ability to work with mínimal supervision
  • Advanced multitasking skills with ability to meet production and service standards
  • Very good interpersonal skills including the ability to function as a part of a team and interact with different cultures with tact and diplomacy
  • Very good communications skills, both oral and written
  • We have a mandatory COVID19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID19 vaccination status prior to start date.
What would give you the edge?

  • Familiarity with medical terminology, office administrative procedures/concepts and knowledge of Home and Community Care Support Services would be an asset
  • French language is an asset.
What do we offer?

We know wellness is supported with work-life balance.
In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

  • Attractive comprehensive compensation packages and benefits
  • Valuable development opportunities
  • Membership in a world class defined benefit pension plan

Who are we?:

We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why join us?:

If you're interested in driving excellence in care and service delivery**, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment:

  • We thank all applicants for their interest; however, only those selected for an interview will be contacted._

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