Director, Talent Management

Toronto Corporate Office
Etobicoke, ON M8X 2X3, CAN

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are .

Reporting to the VP Talent, Learning, Culture & Change, the Director, Talent Management is responsible for designing and implementing talent management programs, practices and processes that prepare for a future ready workforce and enable Meridian's goal of being a magnet for high performing talent.

The role develops and implements strategic, innovative, and best in class talent practices with a goal of driving future focused workforce and talent planning efforts, accelerating the development of high potential employees, to unleash their performance and potential. The role will understand and translate key succession pipelines and talent/capability insights to accelerate talent pipeline development and deployment. They will own the talent review and succession planning annual cycle and contribute to planning leadership development activities to close aggregate skill gaps. They will oversee the continual improvement of workforce planning, performance management, succession planning, career development, employee engagement and retention processes.

Guided by robust talent analytics and employee sentiment, the role will identify priorities, apply a strong Organizational Effectiveness (OE) background and think creatively about how to accelerate talent development efforts and ensure the best utilization of high potential talent within the company. Gaining a deep understanding of HIPO strengths, development needs and career interests, the role will act as an internal talent broker to ensure the strategic deployment of talent within Meridian.

The role collaborates with senior leaders, the Total Rewards and DEIBR teams, and HR partners to ensure alignment and integration of talent management practices across the organization.

Key Responsibilities

TALENT STRATEGY EXECUTION

• Lead the execution of a comprehensive talent management strategy that aligns with the organization's strategic direction and culture, and supports the attraction, development, engagement, and retention of high-performing and diverse talent.
• Own the execution of the annual talent review and succession planning process including participating in writing executive and Board level reports, ensuring a data driven, future focused lens and approach.
• Analyze talent needs and gaps and develop and implement action plans to address them in partnership with TA, L&D, HRBPs. Use data to drive decisions, and design programs and processes to address needs effectively and efficiently.
• Monitor and evaluate the effectiveness and impact of talent management programs and initiatives and drive continuous improvements and enhancements in line with best practices.
• Be the thought leader and expert on talent management practices including identifying talent, building talent pipelines, and strategic talent deployment.
• Stay abreast of talent management trends and best practices and leverage external benchmarks and insights to inform talent management decisions and actions.
• Evolves the talent management partnership model, providing timely, relevant, thought-provoking insights to key stakeholders.

PERFORMANCE MANAGEMENT

• Design the performance management process, ensuring the delivery of effective and consistent performance appraisal and feedback processes, and the implementation of performance improvement programs that drive performance excellence and accountability.
• Facilitate the setting and alignment of performance goals and expectations across the organization and ensure regular and timely performance reviews and feedback.
• Design and implement performance improvement programs that address performance issues in partnership with HRBPs and Total Rewards.
• Monitor and continually improve the effectiveness of performance feedback mechanisms such as 360 tools, preparing leaders and employees to give/receive feedback and making the process intuitive and integrated.

SUCCESSION PLANNING & HIPO TALENT MANAGEMENT

• Manage the succession planning and talent development process, ensuring the delivery of robust and transparent talent review and succession planning processes, overseeing and driving accelerated HIPO talent development with a future oriented focus to building succession capability and ensuring emerging leaders are skilled and ready to take on different/more senior roles as needed.
• Act as an internal talent broker of high potential talent within the organization understanding their strengths, development needs and career aspirations.
• Design and implement career development and mobility programs that enable employees to explore and pursue career opportunities within the organization.
• Draw insights from Meridian's internal talent marketplace to proactively plan leadership development activities.

CENTRE OF EXCELLENCE THOUGHT LEADERSHIP

• Brings best practice research and options forward for consideration (i.e., future of working trends, how to 'reimagine talent management, succession planning, performance management and goal setting') to create a high performing workforce.
• Stays on top of industry trends and developments and uses new and innovative approaches to take talent practices and our employee experience to the next level.
• Consults with business leaders and facilitates customized solutions to support strategy execution, achieve transformational business results, contribute to a high performance culture and build leader capability.
• Conducts long-term (12+ months) internal and external analysis to identify barriers to and opportunities for strengthening talent and succession bench strength within the organization.
• Prioritizes and recommends new talent initiatives or processes to support the continuous evolution of a high performance culture, development of the organization and to support stakeholder needs.
• Identifies the gaps between current talent capabilities and the needs of the business in the short and long term (12+ months).
• Helps to drive a talent management mindset within Meridian to increase connection between strategic business goals, capabilities needed to drive the business forward, to and building leadership capability with a sense of urgency.
• Provides thought leadership and expertise on key talent management and succession practices.
• Designs and delivers solutions that enable leader & employee high performance to ensure successful business transformation.
• Ensures OE programs and initiatives are effectively executed and delivered across the organization and aligned to tangible business metrics to gauge talent practice success.

Knowledge, Skills, and Abilities

• Demonstrated expertise in talent and succession management and workforce planning.
• Ability to lead complex projects and influence leaders and partners.
• Demonstrated ability to use data analysis to inform talent management solutions and priorities.
• Excellent business and commercial acumen
• Project management, change management, and critical thinking skills.
• Strong verbal, written communication and interpersonal skills; making the complex seem simple. Demonstrated experience incorporating talent analytics and insights into executive and Board level reports.
• Strong consulting skills with a partner-focused mind-set; collaborating and building relationships with proven success in building stakeholder alignment and engagement.
• Strong technology skills and experience using and implementing talent management systems modules (e.g. UKG)
• Ability to successfully lead others and shift gears smoothly to meet client and/or process needs.
• Coaching certification an asset
• Strong expertise in Organizational Effectiveness, Talent Management, Performance Management and Succession & Career Planning
• Systemic thinker; able to balance strategic thought leadership and hands-on execution.
• Resourceful, agile, and creative with strong problem solving, influencing and negotiation skills.
• Proven analytical skills and data driven decision making.

Required Education and Experience:

• Related post-secondary education in Business, Human Resources, Organizational Effectiveness combined with relevant work experience gained in fast paced, high performing organizations.
• CHRP designation is an asset.
• Demonstrated work experience as a talent management and succession planning expert and thought leader.
• Experience using talent metrics and analytics to measure impact of talent management strategies and tactics.
• Experience in Talent and Succession Management, Organizational Effectiveness, Performance Management and Executive Coaching gained through COE and HR Business Partner roles.
• Business acumen gained through relevant experience in high performing organizations combining expert knowledge of Talent practices with business insight to serve as an expert on talent planning and development in the organization.

Office Location: 3330 Bloor Street West, TorontoOR 75 Corporate Park Drive, St. Catharines.

Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
• We provide you with the tools and technology needed to delight your candidates and clients
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
• This isn't your typical "corporate" job. We work hard and we have fun

Who we are:

Meridian is Ontario's largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is tobuild on our momentum as we deliver on our purpose - helping our members achieve their best life.

Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Meridian Credit Union.