![Pattison Outdoor Advertising](https://media.trabajo.org/img/noimg.jpg)
Help Desk Level 3/ Jr Administrator Level 1
1 week ago
Helpdesk Level 3/ JR Administrator Level - Mississauga, ON
PATTISON Outdoor Advertising is Canada's leading Out-of-Home (OOH), Transit and Digital display advertising company. With the widest variety of products, our advertisers benefit from unparalleled advertising opportunities. Our sales professionals and support associates across the country, provide clients with unmatched service, insights and campaign innovation.
As leaders in the Canadian advertising industry, PATTISON Outdoor Advertising is determined to initiate change starting from within, led by example and reflect the diversity of the communities within which we work and live, coast-to-coast.
By supporting internal and external efforts of inclusion and diversity we aim to better ourselves and the world around us.
We are PATTISON Outdoor Advertising and here everyone belongs.
Job Information:
The Help Desk level 3 / Junior Administrator level **1 will provide a combination of helpdesk / Administrator for end users.
This role will be suitable for someone who is interested in learning new technologies and is looking to grow their technical skill set.
Emphasis will be primarily in, top notch customer service, with a wide range of technical skills to ensure the end user has the best experience possible.
Although elevation of support to next level is available it is highly encouraged for our helpdesk to expand their knowledge to the next level.
Because support will be for a wide range of users, you will be interacting with all levels of staff from support roles to VP / President level.
What you'll do
- End user support (OS Windows 11, Office 2019)
- Assist in backend support of various technologies, CISCO switches, WAN optimizers (SilverPeak), VMWare, Checkpoint firewalls, HP Synergy, Office 365, Meraki Wireless, SQL, VMwar and more.
- Ensuring security and efficiency of IT infrastructure
- Installing and configuring software, hardware and networks
- Set up employee accounts and workstations support to all staff across Canada but continue that support beyond the user's basic needs.
Who you are
- Previous experience in working with a team, supporting a wide range of technologies in a mid
- Post secondary school or equivalent courses in technology or equivalent experience
What's in it for you
We understand that there is life at work and life outside of work. Here are a few benefits we offer that support us to be our creative best.
- Group Benefit Coverage
- Annual Health and Wellness Credits
- Gym discounts
- Employee and Family Assistance program
- Education
- Assistance Program (Tuition Reimbursement Program)
- Conferences & training budget
- Paid Time Off
- Regular internal training programs
- Competitive salary
- Discount rates at other JPG divisions
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