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Residential Leasing Consultant

4 months ago


Canada Capilano Properties Full time

Are you up passionate about supporting tenants? At the forefront of this role is the chance to build meaningful relationships with residents and vendors for our Properties in East Valley.

As a Leasing Consultant, each day brings new learning opportunities.

The Leasing Consultant is expected to drive and retain revenue for the properties and motivate those around them to do so as well.

Responsible for all facets of the lease-up of the multi-tower development to meet performance and sales expectations.
Health Saving Account, Flexible Saving Account, Employee Assistance Program
Fun and collaborative company culture with lots of team-building events
Discounted hotel stays in multiple locations through our Hospitality brand.

Take ownership of the entire lifecycle for prospective residents, starting with initial phone call, progressing to scheduling appointments, conducting onsite tours, and concluding with lease application processing.

Maintain exceptional standards of the leasing office, tour path, amenity set and reset, and model apartments.

Generate leads through outreach marketing efforts, active and consistent follow-up, and daily commitment to hustle for overall leasing absorption.

Collaborate with the leasing team to assess the list of vacant units, ensuring they are up to the Onni standard and ready for viewing.

Ensure that the property's lead management software processes and procedures are being met daily for prospect follow-up, new resident workflow, and resident lease execution.

Ensure that all of property's lease apartment negotiations are from approved pricing and specials as directed by management.
Answer and log all daily leasing traffic, phone calls, e-mails, and follow-ups.

Assist the Leadership Team with providing thoughtful marketing and pricing recommendations on a recurring basis to promote leasing absorption and rent growth.

Manage lead base via CRM software and complete guest cards.
Prepare, maintain, and manage new and existing lease files by adhering to leasing workflow.
Meet or exceed leasing goals.
Shop competitive properties on a quarterly basis to confidently understand the local market.
Assist and attend resident events hosted by the property team.

Optimize and maintain occupancy by ensuring that you are participating in the retention of residents by adhering to the lease renewal management program.

Promote and participate in Company-sponsored training programs.

Comply with all company's guides, policies, and procedures, including safety rules and regulations, and all applicable local, state, and federal laws.

Demonstrate willingness and ability to perform all duties of a leasing consultant to the benefit of the property.
Complete all training provided by the company with regards to accounting, fair housing, marketing, leasing, customer service, etc.
Minimum of one year of residential leasing and/or management experience is required.
Prior experience with Yardi or another equivalent property management system is strongly preferred.
Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
Ability to relay technical concerns with adequate detail, speed, and accuracy.
Capability to read, write, comprehend, and converse in English.
Ability to use general office equipment, such as telephone, printer, copier, and key track system.
Required to maintain a regular schedule which may require working overtime, weekends, and holidays.

Capilano Properties is a leading real estate firm based in Phoenix, Arizona with offices in Toronto, Vancouver, Los Angeles, Seattle, and Chicago.

This diverse company is vertically integrated with in-house departments responsible for execution of the company's activities including property development, construction and management as well as leasing, sales and marketing.