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Wanted: Software Support/ Implementation

3 months ago

Ajax, Ontario, Canada Young Minds Full time
Wanted: Software Support/ Implementation

We are looking for a self-motivated and talented candidate. The ideal candidate should be an excellent learner, with a brilliant logical idea, analytical mind, and organizational skills.

  • Support clients to answer queries, locate information and review technical requirements.
  • Offer direct customer service and technical support to user through phone, email and in-person.
  • Record customer change requests and technical requirements.
  • Manage Product Help Desk and capture user interactions.
  • Present to end users for training purposes
  • Create application training manuals and training materials.
Job Specification
  • Bachelor's Degree in Computer Science/ Engineering.
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