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Hardware Installation Technician

3 months ago

Regina, Saskatchewan, Canada D&G LOGISTICS INC Full time

Education:
Secondary (high) school graduation certificate

  • Experience: 1 year to less than 2 years

Tasks:

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Evaluate and install computer hardware, networking software and operating system software
  • Install, arrange, remove and maintain telephone equipment, wiring and associated hardware

Supervision:

  • 34 people

Work conditions and physical capabilities:

  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking
  • Bending, crouching, kneeling

Personal suitability:

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week