Inside Sales

1 week ago

Winnipeg, Manitoba, Canada New West Metals Inc. Full time

ABOUT NEW WEST METALS ("NWM"):

  • NWM is a metal distribution company based in Winnipeg, MB serving customers across Canada.
  • Customers include metal fabricators, manufacturers, and machining companies,
  • Common products: Aluminum, Copper, Brass, Bronze, Stainless Steel, and other specialty goods,
  • The company offers a dynamic work environment, competitive compensation (Incl. performance bonuses) and benefits (following probation period), and positive carrier development and advancement opportunities.
  • NWM is part of the W2 Group which includes other operating companies such as Wallace & Wallace Fences, Wallace Perimeter Security, and Universal Doors.

POSITION OVERVIEW:

The Inside Sales representative will be responsible for:

  • Executing customer order inquiries, including the process of sourcing various materials, as required, and setting/negotiating final pricing for customers,
  • Building and fostering strong customer relationships, with a clear strategy to grow the business,
  • Proactive sales activities to initiate new orders and to crosssell across our full product offering,
  • Support members of the Sales Team and Management with responding to customer inquiries promptly, with detail and accuracy,
  • Manage and assist all walkin and callin customer inquiries,
  • Processing Purchase and Sales orders with vendors and customers accurately and proficiently,
  • Demonstrated ability to multitask under pressure, while maintaining a high degree of accuracy,
  • Working collaboratively with the Freight Coordinator to book and manage supply chain logistics,
  • Coordinating with the warehouse regarding all storage, cutting, and handling instructions,
  • Communicate with the Sales Team and Management on sales quotes and strategies,
  • Build and maintain positive relationships with all colleagues, suppliers, and vendors,
  • Work and collaborate with Management to leverage the company's programs (Ex: ERP),
  • Other duties as required.

REQUIREMENTS:

  • Minimum of 2 years of sales and customer experience in the metal industry (material supply/sales, manufacturing, fabrication),
  • A functional understanding of all specialty metals (Brass, Bronze, Copper, Aluminum, Stainless Steel, etc.), along with essential product knowledge,
  • Experience with purchasing functions,
  • An understanding of freight costing and coordination,
  • Strong business acumen, including an ability to analyze and present multiple variables,
  • Positive outlook with an ability to problemsolve and operate independently,
  • Customer focus and detailed oriented with an emphasis on planning and organization,
  • Experience with Microsoft programs (Word, Excel, Outlook),
  • Excellent verbal and written communication skills,
  • Strong work ethic and dedication to team and individual performance.
  • Min. Grade 12 education (or equivalent). Postsecondary education is an asset.

ESSENTIAL JOB FUNCTIONS:

  • Implement appropriate sales strategies to secure new customer orders,
  • Prepare pricing strategies, customer quotes, sales & purchase orders, and order confirmations,
  • Support the Sales Team and Management with other sales requirements and initiatives

Job Types:
Full-time, Permanent

Salary:
From $55,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking
  • Paid time off
  • RRSP match

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Winnipeg, MB R3B 0A3: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Inside sales: 2 years (required)

Work Location:
In person

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