User Experience Researcher

2 weeks ago

Toronto, Ontario, Canada Thomson Reuters Full time

User Experience Researcher

Role Summary:


Come join the Thomson Reuters UX Research team We are a company of 24,000 team members in over 75 countries that provide customers with critical news, information, and technology.

Our products, partnerships, and people help to uphold the law, turn the wheels of commerce, catch bad actors, report the facts, and inform and educate people, companies and communities globally.

We take great pride in our work and love the challenge of turning complex problems and constraints into simple solutions that meet our users' needs.

We work in an agile, collaborative, supportive environment where diverse thinking, innovative design and experimentation are welcomed and encouraged.

About the Role

Specific responsibilities include:

  • Determine and recommend the most efficient and effective usercentered research approaches to solve for business needs, meet agreedupon objectives, and guide business areas through the appropriate UX process.
  • Synthesize quantitative and qualitative data to help drive product and design decisions.
  • Work collaboratively with user experience team members, content writers, development teams, product teams, users, and other stakeholders as part of an agile software development process.
  • Create written reports of insights and observations.
  • Conduct literature reviews and synthesize.
  • Assist with discovery and foundational research activities to inform UX design decisions.
  • Assist in developing user journeys and personas.
  • Take ownership for selfdevelopment, stay current with research techniques and tools in the field of UX.
  • Be a selfstarter. Take initiatives and drive assigned projects from beginning to end.

About You
You are a fit for the role of
User Experience Researcher if you have:

  • Bachelor's degree or higher in a field such as Cognitive Psychology, Human-Computer Interaction, User Experience, Human Factors, Engineering Psychology, Interactive Design, or equivalent.
  • 2+ years' experience conducting UX research.
  • Excellent verbal/written communication and interpersonal skills with the ability to communicate effectively with all stakeholders, customers, and team members.
  • Comfort with planning, prioritizing, conducting, analyzing and communicating research in a variety of contexts.
  • Dedication to advocacy of a usercentered, evidencebased approach to product development, while balancing business needs.
LI-DS4

What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:


  • Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
-
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
-
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
-
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
-
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
-
Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.


Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years.

Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters.

We help these professionals do their jobs better, creating more time for them to focus on the things that matter most:
advising, advocating, negotiating, governing and informing.

We are powered by the talen

  • User Experience Researcher

    2 weeks ago

    Toronto, Ontario, Canada Thomson Reuters Full time

    User Experience Researcher Role Summary: Come join the Thomson Reuters UX Research team We are a company of 24,000 team members in over 75 countries that provide customers with critical news, information, and technology. Our products, partnerships, and people help to uphold the law, turn the wheels of commerce, catch bad actors, report the facts, and...

  • User Experience Researcher

    2 weeks ago

    Toronto, Ontario, Canada CIBC Full time

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...

  • User Experience

    2 weeks ago

    Toronto, Ontario, Canada Ministry of Children, Community and Social Services Full time

    Note: These positions are located at 315 Front Street Toronto, however alternate work arrangements may be available.Effective April 1, 2024 the salary range for this position is $82,217 to $121,155 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for...

  • User Experience

    4 weeks ago

    Toronto, Ontario, Canada Ministry of Children, Community and Social Services Full time

    Note: These positions are located at 315 Front Street Toronto, however alternate work arrangements may be available.Effective April 1, 2024 the salary range for this position is $82,217 to $121,155 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for...

  • User Experience

    4 weeks ago

    Toronto, Ontario, Canada Ministry of Children, Community and Social Services Full time

    Note: These positions are located at 315 Front Street Toronto, however alternate work arrangements may be available.Effective April 1, 2024 the salary range for this position is $82,217 to $121,155 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for...

  • User Experience

    4 days ago

    Toronto, Ontario, Canada Ombudsman Ontario Full time

    Join the Ontario Science Centre (OSC) - one of Canada's most visited cultural attractions and a world-renowned educational institution that attracts a million visitors a year. The OSC is seeking a UX Designer responsible for leading the development, execution, and evaluation of our usability strategy across multiple channels, from in-person to online...

  • User Experience Designer

    2 weeks ago

    Toronto, Ontario, Canada Creative Niche Full time

    Freelance UX DesignerRole Overview:Seeking a Freelance UX Designer to collaborate on product discovery and UX enhancements. The role involves creating intuitive user flows, robust information architecture, conducting customer interviews, and executing user testing to optimize user experiences.Responsibilities:Develop user-centric designs and wireframes based...

  • User Experience Lead

    2 weeks ago

    Toronto, Ontario, Canada Treasury Board Secretariat Full time

    Do you have exceptional skills in leading user experience design, research, and information architecture activities? Join a team that drives digital transformation using design thinking strategies and experience design methods and deliverables to support the enterprise intranet for the Ontario Public Service (OPS). We work in multidisciplinary, inclusive,...

  • Director, User Experience Design

    2 weeks ago

    Toronto, Ontario, Canada Cineplex Full time

    Work location:Home Office 1303 Yonge StCity:TorontoWhat you will do:Director, User Experience DesignHybrid work environment 3 days per week from the Cineplex corporate headquarters at 1303 Yonge Street, Toronto (Yonge and St. Clair).We are looking for a Director of User Experience Design (UXD) to lead a team at the forefront of crafting seamless and...

  • User Experience Session Facilitator

    2 weeks ago

    Toronto, Ontario, Canada NEST Full time

    The UX Session Facilitator plays a crucial role in our product development process by organizing and leading user experience sessions. Your primary responsibility will be to facilitate (often remotely) workshops, focus groups, and usability testing sessions, ensuring active participation, capturing detailed feedback, and synthesizing insights to inform...

  • User Experience Designer

    2 weeks ago

    Toronto, Ontario, Ontario, Canada Creative Niche Full time

    Freelance UX DesignerRole Overview:Seeking a Freelance Senior level UX/UI Designer to collaborate on product discovery and UX enhancements. The role involves creating intuitive user flows, robust information architecture, conducting customer interviews, executing user testing to optimize user experiences as well as Interface design.Responsibilities:Develop...

  • User Experience De

    2 weeks ago

    Toronto, Ontario, Canada Kijiji Canada Ltd Full time

    Kijiji is the #1 online classifieds site in Canada and one of Canada's top 10 most-visited digital sites. We're a leader in helping users find and trade goods and services in their communities, including Autos, Real Estate and Jobs. We're proud of our engaged, results-oriented and collaborative team and were recently named one of the top Toronto Tech...

  • User Experience Design Lead

    2 weeks ago

    Toronto, Ontario, Canada TD Bank Full time

    402718BRDigital & PaymentsToronto, ONMarch 13, 2023Company OverviewDepartment OverviewThe Digital Customer Experience (DCX) team is responsible for the user experience of customer- and employee-facing touchpoints for banking, investing, and insurance, including but not limited to websites, smartphone, smartwatch and tablet apps.The Design Research team...

  • Senior User Experience Designer

    2 weeks ago

    Toronto, Ontario, Canada 24 Seven Talent Full time

    Senior UX Designer Overview:As the Senior UX Designer, you will create digital experiences tailored towards the user. You will apply design thinking to solve problems and ensure continuity across multiple platforms. Working closely with Product Managers, researchers, and designers, you'll define objectives, create responsive web and mobile designs, and help...

  • User Experience Designer

    2 weeks ago

    Toronto, Ontario, Canada Obsidi® Full time

    JOB OVERVIEW:One of our partners in financial services is looking for a superstar UX Designer. The successful candidate will be employed as a BPTN employee working on a special project for a major company in the financial services industry on a fixed term 12 month contract. We are looking for a UX Designer to join our dynamic team, working as a contractor...

  • Senior User Experience Designer

    4 weeks ago

    Toronto, Ontario, Canada Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Senior User Experience Designer

    1 month ago

    Toronto, Ontario, Canada Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • User Research Lead

    2 weeks ago

    Toronto, Ontario, Canada Wayfair Full time

    ***Who We AreWe're the Global Supplier Technology (GST) Experience Design team at Wayfair, and we're tackling exciting problems that are reshaping how suppliers manage their business with us. We're a diverse, multidisciplinary team of world-class designers who are hard at work transforming the supplier experience of managing their products, orders,...

  • User Experience

    2 weeks ago

    Toronto, Ontario, Canada IFG International Financial Group Ltd Full time

    Our client, a large financial institution, is looking for aUser Experience (UX) Designer II to fill a 12-month contract located in Toronto.This is an excellent opportunity for an User Experience (UX) Designer II with a financial services background As an User Experience (UX) Designer II your duties will include but not be limited to: Directly involved in...

  • Freelance User Experience Designer

    2 weeks ago

    Toronto, Ontario, Canada Obsidi® Full time

    One of our partners in financial services is looking for a superstar UX Designer. The successful candidate will be employed as a BPTN employee working on a special project for a major company in the financial services industry on a fixed term 12 month contract. We are looking for a UX Designer to join our dynamic team, working as a contractor with one of our...