Senior User Experience Designer

Who are we?

Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The Senior User Experience Designer works hand in hand, often pairing, with other members of product teams to bring products to life. The Senior UX Designer is responsible for designing intuitive, quality products through collaboration with end users and modern software development teams. Senior Designers work directly with end users to collect and analyze quantitative and qualitative data through formal research. This information is used to inform product-related hypotheses, recommendations, and ultimately user stories in the product backlog.

Responsibilities

Planning & Analysis

• Communicates with key user and operational groups to understand business needs
• Elicits ideas and assists team members with gaining shared understanding, and aligns the product team and stakeholders
• Presents design concepts, user needs, and design rationale to multidisciplinary teams, as well as to key stakeholders and business partners

Delivery & Execution

• Analyzes user experience data and provides recommendations to address business needs
• Documents, reviews and ensures that all quality and change control standards are met
• Collaborates and pairs with other product team members (UX, engineering, and product management) to design solutions
• Creates designs such that information is easy to find, consume, and understand
• Communicates ideas and designs to end user and product team members
• Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)

Qualifications

• 5+ years of relevant work experience
• Proficiency in one or more of the following disciplines: user research, interaction design, information architecture, visual design; exposure to and interest in growing in the others
• Experience translating user needs into visual assets
• Experience analyzing both quantitative and qualitative data and presenting findings and recommendations
• Experience with rapid prototyping and visualization
• Experience leveraging research and usability strategy deliverables such as discovery findings, mental models, scenarios, user journey maps, personas, debrief documentation, screeners, testing plans, task lists, low and high-fidelity prototypes, annotated wireframes, and/or clickable prototypes
• Experience with approaches to translating findings into tangible designs such as heuristic reviews, usability testing, competitive product analysis, web metrics data, field research, quantitative surveys, user interviews, and persona development
• Experience with rapid prototyping and visualization tools such as Axure, Sketch, Invision, Adobe CC, and UXPin
• Experience with visual software tools such as Adobe illustrator, Photoshop, and Fireworks
• Proficiency in using style guides, iconography, and/or typography
• Experience working as part of a collaborative, cross-functional modern software design and development team

Knowledge, Skills, Abilities and Competencies

• Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
• Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

The United States targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $143,000 to $235,000 per year
• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $137,000 to $225,000 per year
• Colorado, Nevada, Rhode Island: $124,000 to $204,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

The United States targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $143,000 to $235,000 per year
• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $137,000 to $225,000 per year
• Colorado, Nevada, Rhode Island: $124,000 to $204,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook