Field Service Technician

7 days ago


Surrey, British Columbia, Canada Ishida Canada Inc. Full time

Field Service Technician - Western Canada
Ishida Canada Inc. is the Canadian subsidiary for weighing, packaging and food processing equipment manufactured by Ishida Co., Ltd. Ishida is a Japanese, multinational corporation and a global leader in the weighing and packaging industry.

The position is as follows but is not limited to:

Duties & Responsibilities

  • To be able to perform Service calls in the field with confidence and a professional manner with a customer first attitude.
  • Install and train customers on scales, overwrappers & labellers, including software.
  • Repair and troubleshoot various scale, labelling & wrapping service requirements.
  • Perform preventative maintenance on equipment.
  • Maintain proper parts inventory.
  • Phone support troubleshooting.
  • Scheduled on call shifts for weekends and holidays.
  • Understanding scale programing and product software will be part of your duties.


Dealer support
  • Assisting, supporting and training of our service partners as necessary.
  • Bench repairs in office, as well as setting up machines for W&M approvals.
  • Assisting with minor office duties including shipping/receiving.

Field Service Technician - Western Canada

Skills and Qualifications

  • A dedicated career person who is consistent and hardworking.
  • Must possess strong troubleshooting abilities on mechanical equipment.
  • Computer and a technical background are required including basic Microsoft knowledge.
  • Must have a Valid and clean driver's license. Drivers abstract will be required.
  • Be willing to perform afterhours support when needed.
  • An electrical and/or mechanical background on equipment or computers is required.
  • Being a team player, as we are a small group of people so being able to work cohesively with your coworkers is a must.
  • Strong organizational skills planning, scheduling and multitasking.

Compensation Package:

  • Salary position based on experience
  • Car Allowance
  • Gas Card for company use
  • All expenses paid
  • Great Benefits package including Dental, Medical, Life Insurance and more.

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Overtime
pay

COVID-19 considerations:
All customers are required to wear a mask, common surfaces are cleaned regularly

Licence/Certification:
- drivers licence (required)

Willingness to travel:

  • 50% (required)

Work Location:
On the road

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