Showroom/Customer Service Representative

1 week ago


Burnaby, British Columbia, Canada EightSix Network Inc Full time
Showroom/Customer Service Representative

Part Time / Full Time

Working from our Burnaby Facility, this role involves providing excellent Customer Service to both internal and external Customers, as well as driving inside sales from our showroom.

Duties & Responsibilities:

  • Answering all incoming phone calls.
  • Managing and responding to all emailed inquiries/orders promptly.
  • Exceeding customer expectations by resolving issues quickly and efficiently.
  • Offering constructive input to support the company in issue resolution.
  • Providing thorough updates on all orders to ensure customer satisfaction.
  • Accurately entering and updating orders while maintaining detailed notes.
  • Assisting the sales team with regular order follow-ups.
  • Guiding customers in the showroom and providing samples.
  • Recording customer information in the shared excel showroom tracker.
  • Keeping showroom display boards up to date.
  • Managing sample inventory and ensuring timely replenishment.
  • Supporting sales with sample shipments and customer inquiries.
  • Overseeing and promoting the clearance area.

Knowledge, Skills and Abilities:

  • Strong multitasking and organizational skills.
  • Attention to detail is crucial.
  • Ability to problem-solve and prioritize effectively in a fast-paced setting.

Education & Experience:

  • High School Diploma.
  • Experience in customer service/call center, preferably in a distribution environment.
  • Background in showroom assistance/design would be advantageous.

This position provides competitive compensation and benefits after the 3-month probation period. Working hours are from 8:00 am to 4:30 pm, Monday to Friday, with occasional Saturdays as needed.

If you're eager to make a significant difference at Tierra Sol Ceramic Tile Ltd., we welcome your application.

Tierra Sol Ceramic Tile Ltd. is an equal opportunity employer that encourages candidates from diverse backgrounds to apply. We appreciate all applicants' interest, and only those chosen for an interview will be contacted.



  • Burnaby, British Columbia, Canada DMC Recruitment Group Full time

    Architecture & Design Sales Representative Design Sales Architecture & Design Representative Total Compensation $90-$120k + car + RRSP Ames Tile and Stone We are seeking an A&D Representative to grow the market for Ames Tile & Stone in the Greater Vancouver Architecture and Design Community. Ames Tile and Stone is a high-performance environment designed...


  • Burnaby, British Columbia, Canada COSENTINO Full time

    Burnaby, CAWhat are we looking for:What you will do:As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, orders confirmations,...

  • Showroom Consultant

    1 week ago


    Burnaby, British Columbia, Canada Ames Tile & Stone Ltd. Full time

    Ames Tile & Stone Ltd. is a Burnaby based distributor of ceramic tile and stone, operating throughout Western Canada. Ames is all about smart, dedicated people with a passion for Customer Care and growth. We have positioned ourselves as the source for leading edge, mainstream tile and stone products. Our strengths of knowledge, service, and commitment to our...


  • Burnaby, British Columbia, Canada Metrotown Floors+Interiors Full time

    Some of the duties of the job include:Meeting and greeting customersShowing customers flooring, cabinetry, etc samplesKeeping showroom organized. Displays, samples ,etc.Operate a multi-line switchboard - answer phones and handle queriesE-mail daily schedule to staffCoordinate/liaise with vendors, customers, and managers on a constant basisManage and review...


  • Burnaby, British Columbia, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the cultureJob Description SummaryPosition Title: Customer Service RepresentativeReports To: Branch ManagerLocation: Milwaukee Factory Service Centre - BurnabyHours: Mon - Fri 8:00 AM - 4:30 PMLocation: Burnaby, BCLevel: L1Job Description:Milwaukee is always in the market for people with the energy,...

  • Showroom Consultant

    1 week ago


    Burnaby, British Columbia, Canada EMCO Corporation Full time

    Company DescriptionWith over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.At EMCO Corporation, we are...


  • Burnaby, British Columbia, Canada Ames Tile & Stone Full time

    Our StoryAmes Tile & Stone Ltd. is a Vancouver born, Canadian company, founded by two brothers in 1912. Fun fact: The partnership between the brothers lasted less than two weeks, but Ames Tile & Stone has lived on for over 100 years. A family-owned business with a strong reputation built over four generations. Ames Tile & Stone is Western Canada's premier...


  • Burnaby, British Columbia, Canada Centanni Tile Inc Full time

    Showroom Design AssociateDo you have a passion for interiors and love working with people to help them realize their vision? We all have our own vision of fashion and trends and that's great What's important here is that you do have a vision - Is fashion something that you connect with and make efforts to embody? Would you like to learn more on the job about...


  • Burnaby, British Columbia, Canada Handyman Connection of Metro Vancouver, BC Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...


  • Burnaby, British Columbia, Canada Handyman Connection Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...


  • Burnaby, British Columbia, Canada Handyman Connection Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...


  • Burnaby, British Columbia, Canada Handyman Connection Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...


  • Burnaby, British Columbia, Canada Mr. Payday Easy Loans Inc. Full time

    Our growing consumer lending company is looking for a Customer Service Representative to join our team.Job duties include: Provide exceptional customer service Research and evaluate loan applicant's financial status, references, credit and risk Complete and submit credit and loan documentation Promote sale of credit and loan services Strong customer service...


  • Burnaby, British Columbia, Canada Canterbury Coffee Corporation Full time

    Do you enjoy engaging with others to solve problems and deliver routinely exceptional customer service?If you are passionate about building relationships, have excellent telephone etiquette and strong computer skills, we are looking for youCanterbury is seeking a highly organized Customer Service Representative to provide internal and external customer...


  • Burnaby, British Columbia, Canada Watson Gloves Full time

    Are you interested in growing your career with Watson Gloves?Who We Are:With 106 years of experience, Watson Gloves is North America's single source for hand protection offering over 2,000 different styles to cover glove-use: at work, at home, at play. We are a Family -owned company that is committed to providing Authentic and Fun experiences for our people...


  • Burnaby, British Columbia, Canada Pipe Staffing Full time

    Pipe Staffing is an affiliate of Milani Plumbing, Heating & Air Conditioning and is under the Milani Group of Companies.Looking for: Full Time Customer Service RepresentativeDuties: Learn about our services inside and out to be able to answer any questions from customers Learn to identify customers' concerns and desires to provide appropriate service Keep a...


  • Burnaby, British Columbia, Canada Pipe Staffing Full time

    Pipe Staffing is an affiliate of Milani Plumbing, Heating & Air Conditioning and is under the Milani Group of Companies.Looking for: Full Time Customer Service RepresentativeDuties: Learn about our services inside and out to be able to answer any questions from customers Learn to identify customers' concerns and desires to provide appropriate service Keep a...


  • Burnaby, British Columbia, Canada Guillevin International Full time

    Customer Service RepresentativeStatut:Régulier, Temps pleinEmplacement:Burnaby, Colombie-BritanniqueDescription du posteReporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.**MAIN...


  • Burnaby, British Columbia, Canada PHSA Full time

    Customer Service Representative, PLSPHSA CorporateBurnaby, BCReporting to the Manager, Interpreter Services, and under the work direction of the Lead, PLS Call Centre, the Customer Service Representative processes requests for interpreting services from customers of the Provincial Language Service (PLS), ensures the most appropriate contract service provider...


  • Burnaby, British Columbia, Canada Terminix Full time

    About TerminixTerminix Canada is one of the largest pest control providers to the property management sector. Since its founding in 1927, Terminix has been an industry leader in pest control.Position OverviewA Customer Experience Representative will act as a liaison, providing product/service information, answering questions, and resolving issues. This...