Csr (Customer Service Representative)

2 weeks ago


Ottawa, Ontario, Canada Dovercourt Recreation Association Full time

Dovercourt Recreation Association is a non-profit, charitable organization dedicated to enhancing the quality of life in our community through recreation programs including Fitness, Aquatics, Summer Camps, and more out of Dovercourt Recreation Centre in Westboro, Ottawa.


The Customer Service Representative provides front-line service, as well as support for the Customer Experience Coordinator and other departments as needed.

This position requires knowledge and experience in all aspects of Customer Service including:

interpersonal communication, team work, use of a computerized customer data base, problem solving, sales, good housekeeping, and managing payments and cash transactions.

The Customer Service Representative must have proven skills in providing exceptional customer service in a busy & dynamic environment.

Key Responsibilities:

  • Assist customers with finding the right program or class for them/their family members
  • Complete sales through a computerized system
  • Problem solve with clients around registration or payment issues
  • Various administrative duties

Experience/Qualifications:

  • Completion of High School
  • Proven experience in providing exceptional customer service
  • Experience using Microsoft Office (Word, Excel & Outlook)
  • Experience using registration software (ie. CLASS, Legend, Perfect Mind) considered an asset, but not a requirement
  • A clean criminal background check with the vulnerable sector is required before start
  • Valid First Aid & CPR-C or higher will be required within the first 3 months of employment

Details:

  • Shifts currently consist of weekday afternoons/evenings (approx.
4:00pm-8:30pm), and weekend days (approx.

7:45am-3:30pm), day availability an asset but not required.

  • Minimum 1 year parttime work in customer service, retail, or a related field
  • Start date: ASAP April 2023
  • Job Type: Parttime

Salary:
Starting at $16.00/hour

Benefits:

  • Employee assistance program
  • Onsite gym
  • Onsite parking

Job Type:
Part-time

Part-time hours: 10-20 per week

Salary:
$16.00 per hour

Benefits:

  • Employee assistance program
  • Onsite gym
  • Onsite parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Ottawa, ON K2A 0S9: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (required)

Experience:

  • Customer service: 1 year (preferred)

Shift availability:

  • Day Shift (preferred)
  • Night Shift (preferred)

Work Location:
In person

  • Ottawa, Ontario, Canada Waste Connections of Canada Inc. Full time

    Waste Connections of Canada is looking for a Customer Service Representative to join the team in Ottawa District. The Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections of Canada business, so they can resolve various...


  • Ottawa, Ontario, Canada Myers Automotive Group Full time

    Customer Service Representative:Myers CARSTAR South - located at 30 Sunderland - is looking for a Customer Service Representative (CSR) to join our body shop. The Customer Service Representative will be responsible for handling day-to-day interactions with customers and insurance partners both in person and over the phone, and for assisting in managing the...


  • Ottawa, Ontario, Canada David's Bridal Full time

    We are looking to grow our Alterations business to be 25% of our top line sales in the next 2-4 years, and we are looking for talented CSRs to champion this growth Our most successful CSRs are self-motivated individuals with upbeat, outgoing personalities, and excellent communications skills. They enjoy fast-paced environments, are incredible at...


  • Ottawa, Ontario, Canada Waste Connections of Canada Full time

    Waste Connections of Canada is looking for a Bilingual Customer Service Representative to join the team in Ottawa District. The Bilingual Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections of Canada business, so they...

  • Equipment Csr

    2 weeks ago


    Ottawa, Ontario, Canada Sinclair Dental Co Ltd Full time

    Sinclair Dental, a leading name in the Dental industry, is seeking an experienced and detail-oriented Customer Service Representative (CSR) of Equipment to join our dynamic team.About the Role:As an Equipment CSR, you will be the main point of contact to process and coordinate equipment orders, providing exceptional service and support for our dental...


  • Ottawa, Ontario, Canada CARSTAR Canada Partnership, LP. Full time

    Reports To Office Manager Department Front Office Job Summary & Qualities The CSR is the first impression that customers and other visitors have when they walk into or call CARSTAR. This person is responsible for creating a front office atmosphere that fosters a high level of service. The CSR is the main point of contact for customers and potential...


  • Ottawa, Ontario, Canada ASP Incorporated Full time

    BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS EUROPE, which is operating in 22 countries and employing more than 17000 professionals. A.S.P provide services to some...


  • Ottawa, Ontario, Canada Canadian Tire Gas Plus Full time

    Please read entire ad carefully.Looking for mature responsible customer service representative. Must be able to work independently.Position requires stocking cleaning standing heavy lifting and excellent customer service skills.Must have reliable vehicle(non-negotiable)Must be available 5:30 am to 2:15 pmFlexibility an asset as occasionally other shifts come...


  • Ottawa, Ontario, Canada Algonquin College Full time

    Department:Research and Analytics (Julie Barrie)Position Type:Full-Time SupportSalary Range:$24.62-$28.52-HourlyScheduled Weekly Hours:36.25Anticipated Start Date:May 15, 2023Length of Contract:n/aPosting InformationSupport Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.Posting Closing...


  • Ottawa, Ontario, Canada ASP Inc Full time

    **CUSTOMER SUPPORT REPRESENTATIVE Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals? _A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS EUROPE, which is operating in 22...


  • Ottawa, Ontario, Canada A.S.P. Incorporated Full time

    BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals? A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS EUROPE, which...


  • Ottawa, Ontario, Canada A.S.P. Incorporated Full time

    BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals? A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS EUROPE, which...


  • Ottawa, Ontario, Canada Culligan Water Canada Full time

    Job descriptionCulligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.We want you to join our team at our Ottawa location as a Customer Service RepresentativeThe Customer Service Rep is...

  • Csr Specialist

    2 weeks ago


    Ottawa, Ontario, Canada Century Initiative Full time

    Century Initiative is currently seeking a Customer Service Specialist to join our team in Eastern Canada. As a CSR Specialist, you will represent internationally-known brands and play a pivotal role in marketing and acquisition efforts.Responsibilities:Provide exceptional customer service to clientsPromote multiple brands to new and existing customersAcquire...


  • Ottawa, Ontario, Canada Daikin Comfort Technologies Full time

    Overview:Customer Service CoordinatorThe OpportunityDaikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service Coordinator position for our Sales Operations group located at our Ottawa branch.In Addition - Provide leadership, training and guidance among the CSRs and clerks at the branch in order to...


  • Ottawa, Ontario, Canada CARSTAR Canada Partnership, LP. Full time

    Front Administrator/Customer Service Representative (CSR) CARSTAR Kanata Reports To Owner Department Front Office Greeting Area Job Summary & Qualities The Candidate is the first impression that customers and other visitors have when they walk into or call your CARSTAR store. This person is responsible for creating a front office atmosphere that fosters...


  • Ottawa, Ontario, Canada Ottawa Humane Society Full time

    Customer Service Representative:Intake - Full TimeThe Customer Service Representative (CSR): Intake is responsible for providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS). We offer a competitive wage range $ per hour, commensurate with experience. As well, we offer generous...


  • Ottawa, Ontario, Canada A.S.P. Incorporated Full time

    BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals? Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. P provide services to some of the largest airports in Canada and has a significant...


  • Ottawa, Ontario, Canada Ottawahumane Full time

    Customer Service Rep: Adoptions - Canada Summer Jobs (8 Weeks) Contract Full Time CSR Ottawa, Ottawa, ON, CA 8 days ago Requisition ID: 1049 Salary Range: $20.32 To 24.72 Hourly JOB PURPOSEThe Customer Service Representative (CSR): Adoptions is responsible for assisting the public through the process of adopting Ottawa Humane Society (OHS) animalsDUTIES...


  • Ottawa, Ontario, Canada Dentals Inc. Full time

    Key Responsibilities: Handle inbound and outbound calls in a professional and courteous manner. Answer questions, address concerns, and provide accurate information to customers. Assist with scheduling, confirmations, and followup calls. Maintain detailed and accurate records of customer interactions and transactions. Provide excellent customer service by...