Case Manager, Mental Health

1 week ago

Toronto, Ontario, Canada Cota Full time

EXTERNAL JOB POSTING #011

Posted: 18 January February 2023

CASE MANAGER

Transitional Aged Youth (TAY) Program

One (1) Bargaining Unit,

Permanent, Full-Time Position

About Cota


Cota is an accredited, not-for-profit, community-based organization that has been supporting adults with mental health and cognitive challenges to live well within their communities for over 45 years.

We provide person-centred support to help individuals find inspiration and hope in themselves, so they are better able to pursue meaningful change in their lives.

We also work collaboratively with our funders, our partners and other stakeholders, across the provincial health and social service systems, to inspire positive change in the way services are delivered to individuals living with mental health and cognitive challenges.


Role Overview


Cota's core values of Hope, Respect, Dedication, Collaboration and Innovation are at centre of who we are and what we do.


We are seeking a dynamic and innovative individual who will work enthusiastically to deliver recovery oriented, client, family centered, and comprehensive services that meet client needs, ensure client safety and work within a quality improvement framework to identify opportunities for enhancing quality and quantitative outcomes of the services.

Client and family centered care is guiding principle at Cota that helps improve decision making processes, health outcome and client experiences.

The successful individual will embed this guiding principle into their work.

Role Description:


Cota's TAY Program provides case management services to adults with developmental disabilities who were formerly in the care of a Toronto-based child welfare agency and who currently reside in a per diem residence.

The Case Manager ensures that clients receive quality support while they are transitionally housed in a per diem residence and actively coordinates placements and transitional planning to move to new settings within the Adult Developmental Services Sector.


Summary of Duties:

Responsibilities of this position include but are not limited to those below:

  • Providing case management to clients in the developmental sector residing in congregate care or host family homes
  • Providing advocacy on behalf of the client and connecting the client to services
  • Ensuring that residential agencies are providing proper quality of care as outlined by QAM legislation
  • Assisting the client in finding meaningful activities (e.g. recreational, educational, employment, etc.)
  • Assisting the client in developing goals and identifying barriers
  • Developing a collaborative, supportive and therapeutic relationship with each
designated client for whom he/she is assigned primary responsibility

  • Completing a comprehensive assessment of the nature of each client's unique
goals and needs through collaborative engagement with each client and their respective support networks

  • Providing guidance and assistance to each client in relation to the development
of both a personalized Client Safety Plan and a Recovery/Goal Plan

  • Assisting each client in accessing and coordinating other supports, services and
Appointments

  • Assisting clients with emergency and/or crisis needs as required/appropriate

Summary of Qualifications:

  • A degree of a recognized university or a community college diploma in a discipline of study in the human services field and/or a recognized program in health/social rehabilitation services
  • Two to three years of experience supporting people with developmental disabilities or other marginalised groups
  • Sound clinical knowledge and understanding of the client population and demonstrated ability to work effectively with individuals with a developmental disability
  • Previous work experience and/or knowledge about how to provide the following services: assessment, service coordination, transition planning, informal counselling and advocacy/rights protection
  • Knowledge of the principles of case management theory/practice using a clientcentred philosophy
  • Excellent knowledge of community resources specific to people living with a developmental disability and demonstrated ability to negotiate with others on behalf of clients
  • Experience with and demonstrated ability to engage and connect with diverse clients and community partners
  • Demonstrated ability to use problemsolving techniques to identify and assess client needs and support client goals
  • Excellent administrative skills, organizational skills, communication skills and interpersonal skills

Other Requirements:

  • Adhere to Cota's COVID19 Vaccination Status Disclosure policy
  • Proof of Full COVID19 Vaccination status is required as a precondition of employment

Application Details:

Cota's Values & Commitment


Cota's core values of Hope, Respect, Dedication, Collaboration and Innovation are at centre of who we are and what we do.

As an equal opportuni

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