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Maintenance Engineer

3 months ago

Old Toronto, Ontario, Canada Kaizen Lab Inc. Full time

ABOUT THE SOHO

The
luxury of space is central to the promise of an unrivaled experience at SoHo
Hotel Toronto.

The
SoHo Hotel & Residences, a member of Preferred Hotels and Resorts, is the
most sought-after luxury hotel in the City of Toronto. We achieve this by
offering our guests an unprecedented hotel experience in a unique and stylish
environment.

We
pride ourselves in offering some of the largest and most spacious hotel rooms
and suites in Downtown Toronto. Every aspect and detail of SoHo Hotel's
accommodations have been fashioned for our guests' comfort and pleasure, from
exquisitely comfortable furnishings and state-of-the-art technologies to the
stunning views and second-to-none amenities and services.

The SoHo Hotel offers 89
redesigned rooms and suites featuring an 80 sq. ft. dressing area, marble
bathrooms, and heated floors provide a space for guests to relax, rejuvenate,
work or to celebrate a special occasion. Our rooms and suites are double the size
of other luxury hotels in Downtown Toronto.

The SoHo Residences
Apartment Hotels Toronto, Ottawa Lisgar, and Ottawa Champagne consist of
luxurious apartment units for comfort and practicality, perfect for
extended-stay and with unlimited experiences right outside their doorstep.

THE SOHO CULTURE

As
a luxury boutique hotel and residences, our commitment is to support our
employees with opportunities and empowerment. We provide diversity and welcomes
culture from all background and experience. We are a growing and dynamic team
that collaborates with each other in order to achieve continued growth and
success.

Our
company culture is to take care of our team, our guests, and the community.

Service
– we believe hospitality is an art

Ownership
– we pride ourselves on accountability

Honor
– we respect all guests, team members and the community

Originality
– we celebrate and encourage authenticity

We
welcome you to be part of our petite yet connected team of the SoHo family.

THE POSITION

The
Maintenance Engineer position isresponsible for general maintenance of
the hotel and residence side of this luxury hotel. The ideal candidate must be
a responsible and independent individual, with a strong idea of exceptional and
professional customer service, excellent time management skill, and poses great
communication skills. The candidate must be able to complete tasks on time and
professionally as we do not want to keep the guests waiting. The candidate must
ensure the building and its areas are well maintained, and that all guests
receive the highest quality of service.

The
position will be directly reporting to the Director of Operations, working
alongside with other Maintenance Engineers. The position is also required to
complete tasks assigned by other managers (such as Director of Housekeeping),
and to complete requests directly from other departments, team members, and
guests.

This
role will be a "working-on-site" model, which will require 1-3 days-per-week at
the SoHo Hotel Toronto located at 318 Wellington Street, Toronto, Ontario.

DUTIES &
RESPONSIBILITIES

  • To operate and execute preventative maintenance, trouble shooting and
    repairs to building, HVAC, plumbing, boilers, mechanical systems and responding
    to hotel guest complaints.
  • To ensure a comfortable atmosphere in all areas by performing preventive
    maintenance.
  • To complete daily operating records and log books.
  • To complete assigned work orders and preventative maintenance record
    logs.
  • To respond to the needs of hotel guests as dispatched. This includes
    performing preventive maintenance or repair requests on all in-house systems
    and equipment such as: telephones, TV's, locks, plumbing, HVAC and electrical
    equipment to ensure their effective operation.
  • To maintain a high-quality physical appearance of the hotel by
    performing cosmetic repairs to ceilings, walls, tiles, carpets, washrooms,
    windows, floors, window coverings and furniture including painting, cleaning,
    and basic carpentry duties.
  • To maintain effective lighting by checking fuses and circuitry and
    replacing bulbs and ballasts in all areas of the Hotel, inside and out.
  • To assist other trades people and perform other duties as assigned.
  • To receive and distribute materials/supplies and assist in maintaining
    accurate inventories. This includes data collection and entry.
  • To respond in a courteous manner to guest questions, complaints and/or
    compliments to ensure guest satisfaction.
  • Complete all required health and safety training, and be part of the
    company's health and safety committee for inspections and meetings.
  • Be a resource for professional health and safety tips, and be a role
    model in "doing-your-job-safely".
  • To assist the Director of Operations and other department managers with
    any projects as needed.
  • To follow all fire, emergency and health safety programs and procedures
    in conformance with laws having jurisdiction.
  • Other duties and responsibilities as assigned.

QUALIFICATIONS & REQUIREMENTS

  • Minimum 2-3 years' experience in the engineering and maintenance or
    related professional area; technical training in HVAC, plumbing, paint and
    drywall work.
  • Previous hotel or residential apartment experience is an asset.
  • Previous experience in a service-related position is an asset.
  • Must be available to work evenings, weekend and holidays when required.
  • May be required to work weekdays/weeknights base on business needs (with
    advance notification).
  • Resourceful at troubleshooting.
  • Heavy work - Exerting up to 35 pounds of measured
    pull/push weight force, and/or 25 pounds measured push/pull weight force
    periodically while lifting, carrying, pushing and pulling carts and otherwise
    moving and maintaining objects.
  • Must be able to stand and walk for long periods of time.
  • Must comply with all health and safety guidelines, practices, and
    regulations.
  • Written and verbal communications skills.
  • Motivated individual who works well both independently and within a
    team.
  • Ability to prioritize and to meet all deadlines.
  • Understands customer service and can implement it on a day-to-day basis.
  • Must have excellent attention to detail.
  • Must possess strong organizational and time management skills.
  • Must be guest-service focused.
  • Ability to multitask and meet assigned deadlines.
  • Able to work as part of a team and display strong
    teamwork skills.
  • Eager to learn and take on stretch assignments.
  • Displays a professional positive attitude, maintains enthusiasm,
    and celebrates success.

COMPENSATION & BENEFITS

  • Employee social events.
  • Discounted on-site parking.
  • Meals allowances (restrictions apply).

********************

The SoHo Hotel Toronto is an equal
opportunity employer that is committed to inclusion and diversity.

We take affirmative action to ensure equal
opportunity for all applicants without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, veteran
status, or other legally protected characteristics.

Our company has an accommodation process in
place for applicants with disabilities, in accordance
with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Accommodation is available upon request at
all stages of the recruitment and selection process.


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