General manager- brock university culinary operations

1 week ago

St Catharines, Ontario, Canada Aramark Canada Full time

Job Description: Aramark Canada is currently seeking an experienced Food Service leader in the Niagara Region. The University is looking for an exceptional candidate with high-volume, multi-unit management experience. As the General Manager, you will lead a team of 8 to 10 managers overseeing multiple outlets, including national franchise brands, proprietary brands, and large dining halls. We are in search of a seasoned Senior Leader excited about managing and developing their team to offer top-notch services.

Job Responsibilities:

  • Direct and lead a large, multi-unit food, beverage, and facility operation.
  • Strong leadership of unionized hourly staff, and 8-10 salaried managers regarding production, merchandising, quality, cost control, labour, scheduling, staffing, training, development, and mentorship.
  • Manage client and community relationships on campus, continually assess operations, and develop plans to provide optimal service while driving employee and customer satisfaction.
  • Prepare business plans, budgets, and forecasts, ensuring accurate and timely financial reporting for all business sectors and monitor financial operating results to achieve company and client objectives.
  • Recommend methods, resources, and implementation for service improvement and growth based on operational needs/capabilities.
  • Ensure compliance with Aramark's standards of operation including safety standards and Business Conduct Policy.
  • Maintain procedures and compliance for purchasing, receiving, storage, preparation, HR, marketing and adhere to both Aramark and government record compliance.
  • Focus on creating a safe and enjoyable working environment for our employees.
  • Adaptability:

Job duties may change, or new ones may be assigned without formal notice, so adaptability is key.

Qualifications:

  • Superior interpersonal skills:

You will need to influence stakeholders at both the client and Aramark level and inspire the entire operations team.

  • Strong Financial Literacy:

Proven ability in analyzing financial statements, budget variance reports with expertise in food, labour cost, and inventory control.

  • Daily oversight:

Reporting into the Central Region, the General Manager will oversee Aramark's daily food service operations across multiple outlets on the Brock University campus.

  • Profitable management:

You will be responsible for managing these services under contract with the client, ensuring profitability.

  • Vision and leadership:

Provide vision for growing the business while exemplifying excellent leadership.

Educational Requirements:

  • University Degree or College Diploma in Hospitality, Business Management.
  • Minimum 5 years of experience in a leadership capacity.
  • Experience working in a unionized environment would be a definite asset.
  • Excellent computer literacy including Microsoft Excel, Power Point, and Word.

About Aramark:

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. Aramark operates in 19 countries providing food, facilities, and uniform services. Our focus is on helping individuals reach their full potential in a supportive environment.

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