Loss Prevention Officer

2 weeks ago

Regina, Saskatchewan, Canada Canadian Tire Full time
Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?


Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.


Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.


Summary:


The Sales Associate team member works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs.

This role also involves store maintenance such as stocking shelves, merchandising and general housekeeping.

Main Responsibilities and Tasks:

-


Loss Prevention Job Description:
Top Duties and Qualifications

A Loss Prevention Officer, or Asset Protection Specialist, is a surveillance and security professional responsible for preventing damage and theft, usually in a retail environment.

Their duties include patrolling store aisles and monitoring customers, watching security camera footage and confronting individuals they suspect of theft.


Loss Prevention Duties and Responsibilities


Loss and prevention have many duties and responsibilities that are important to prevent the company from losing money and merchandise, but also keep the shopping experience safe.

The following are major duties and responsibilities of a Loss Prevention Officer:

  • Monitor public areas for unusual activity and potential threats.
  • Monitor security systems like alarms and closedcircuit cameras.
  • Identify potential thieves from customers or staff.
  • Follow and confront a potential person of interest who is suspected of shoplifting.
  • Document theft and other violations of security, and what they observed on duty.
  • Work with law enforcement to detain suspects of shoplifting or dishonest employees.
  • Some Loss Prevention Officers with experience can develop their own security policies.
  • In retail stores, loss prevention protects people, money, equipment, and merchandise.
  • They may work with undercover store detectives to prevent theft.

Requirements:

  • Highly approachable, customeroriented individual who thrives on offering exceptional service to customers.
  • Effective written and oral communication skills (e.g., probing, listening, etc.) and the ability to maintain professional communication, even in challenging situations.
  • Ability to complete retail tasks according to instructions and to demonstrate responsibility for outcomes.
  • Ability to work in a fastpaced team environment that provides assistance and support to coworkers to achieve common goals.
  • Ability to resolve retail and/or customer issues.
  • Ability to adapt and cope with challenging and changing situations.
  • Positive attitude, punctuality and solid work ethic.
  • Ability to consistently provide professional customer service, including in situations of conflicts.

More about the position:

Potential Career Opportunities

  • Next levels: Merchandiser, Supervisor, Department Manager and Store Manager.

Physical Demands and Working Conditions

  • Standing/walking for 8 hours.
  • Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from "light" to "heavy".

Our offering includes

  • Competitive compensation and benefit package
  • Potential for Profit Sharing
  • Employee Shopping Discounts
  • Flexible work hours
  • Learning and Development opportunities
  • Scholarships
  • Reward and Recognition Program
  • A culture of performance & accountability
  • A supportive and positive team environment

Background Check Requirements:

  • Employment Verification
High-School or Equivalent

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