Project Manager, Strategic Initiatives

2 weeks ago

Kitchener, Ontario, Canada University of Waterloo Full time

Overview:

Term: 2 years.
The Project Manager, Strategic Initiatives and Continuous Improvement is responsible for driving the continuous improvement culture in the department.

They will act as a project manager on continuous improvement related projects, be responsible for relationship building within the department to catalyze key improvement projects, and act as a communications hub for continuous improvement information in the department, while reporting to the Director, Housing.

This position will contribute to the timely delivery of project outcomes and will co-ordinate various department-wide, cross-functional continuous improvement activities to support the long-term vision of a department that continuously improves its processes and empowers its staff to problem solve.


The position is contingent upon funding.

There are 2 positions available.

Responsibilities:

Project Management

  • Creates and executes project plans and revises as appropriate over time to meet changing needs and requirements
  • Liaise with and coordinate actions with stakeholders for projects to ensure roles are clear and actions are executed effectively
  • Responsible for and provide support for the planning, execution, monitoring, and reporting of project related activities
  • Development of project plans, memos, briefings, charts, reports, presentations and other project documents as requested
  • Monitors assigned project schedules and timelines and is accountable for timely completion of objectives and key results
  • Identifies and manages risks associated with projects that might jeopardize the success of the methods and/or the outcomes
Strategic Initiatives

  • Supports the Director, Housing and Residences by conducting research, summarizing information, and drafting reports relevant to the postsecondary housing and residence market, the student experience, and emerging trends in the field
  • Drafts progress reports for assigned projects and responsibilities
  • Assists the Director, Senior Managers, and Project Teams by providing professional and timely written communications for project work, assessment updates, and strategic initiatives to staff and stakeholders
  • Host training and give stakeholder presentations
  • Maintain and manage relationships with external stakeholders and campus partners in various strategic initiatives
  • Other duties as assigned by the Director, Housing and Residences, and Senior Managers
Continuous Improvement

  • Ongoing identification and recommendation of how continuous improvement can be applied to improve departmental or institutional activities, along with supporting evidence/rationale
  • Guides managers/functional units' analysis of existing processes and procedures to support succession planning, staff coverage, and continuous improvement opportunities
  • Assists colleagues and functional units with creating/improving policies that aim to improve operational efficiency and service to students
  • Leverages department's key performance indicators to drive prioritization of projects and continuous improvement opportunities.
  • Develop and manage the department's ongoing continuous improvement program
  • Responsible for conducting reviews of existing research, and/or collection of data as needed to support evidencebased decisionmaking
  • Develops and maintains skills and knowledge in Lean/Continuous improvement and project management domains.
  • Supports communication of continuous improvement practices and successes, which promote the value of continuous improvement and/or departmental/institutional activities

Qualifications:

  • Completion of postsecondary diploma or degree (or equivalent experience) required
  • Working towards, or currently holds, a PMI Certification is requiredAt least 2 years of project based work and support experience with a proven track record of achievement and success
  • Competencies include: ability to coordinate multiple projects at once; demonstrated ability to research, summarize, and report information; demonstrated ability to work independently and as part of a team; excellent administrative, organizational, and time management skills; exceptional interpersonal and communication skills
  • Comfortable with advanced functions in Microsoft Excel
  • Working knowledge of Project Management Body of Knowledge (PMBOK) principles is required
  • Working knowledge of medium to large organizations is required, with postsecondary institutions being preferred
  • Interest in, or previous experience with process mapping and other continuous improvement tools
  • Demonstrated understanding of process management and continuous improvement methodology
  • Proven success of leading people, ability to delegate and achieve results through teamwork
  • Experience in taking initiative and seeking solutions to complex solutions while working autonomously
  • Ability to influence, negotiate, and resolve conflicts

Equity Statement:
The University of Waterloo acknowledges that much of our

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