Payroll Implementation Consultant

7 days ago

Kitchener, Ontario, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement
Hybrid

Our Group Benefits business is focused on creating an experience that is easy and meaningful to our clients. Group Benefits serves the needs of Plan sponsors, members and market sources, helping make Canadians healthier and organizations stronger.


The Plan Sponsor Administration team links people, technology and expert services to simplify group benefits administration and provide a consistent, powerful member and client experience.

Our team supports our Group Benefits clients, coordinating efforts to provide world class benefits administration and customer service.

Responsibilities

  • Manage relationships with the client and the client's payroll provider to establish a payroll feed, set up the payroll interface(s) record keeping system and confirm integrity of test files sent during implementation.
  • Participate in internal and external payroll project team meetings.
  • Focus on escalated payroll plans and issues that are impacting the implementation timeline and ensure they are resolved before handing off to the inforce payroll team.
  • Process payrolls and serve as main payroll contact for "live" clients that have not yet transitioned to the inforce payroll administration team.
  • Act in a project manager role and have ownership of inforce plan payroll provider changes.
  • Attend training as required to stay current with system and product enhancements and process changes or improvements.
  • Assist with procedure development and management.
  • Act as the point of contact for escalated requests from both internal and external customers.
  • Identify client needs, issues and perceptions and develop action plans to ensure a positive client and member experience.

How will you create impact?


Reporting into the Manager of PAD & Payroll, you are part of a group of Payroll Specialists within the larger AdminAdvantage team.

Delivering payroll files to clients on time with accuracy contributes to the overall success and top tier service we provide our clients.


What motivates you?

  • You obsess about customers, listen, engage, and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • You have client/customer facing experience.
  • Strong analytical/problem solving skills.
  • Background in accounting.
  • Demonstrated ability to multitask and work in a high volume, deadline oriented, fast paced environment.
  • Comprehensive knowledge of Group Benefits and AdminAdvantage is an asset.
  • You learn fast. You pick up new ideas, concepts, technologies, and tools easily.
  • You are dedicated to continuous improvement, including digitization, innovation and automation.
  • You are accountable you make it happen, you own it and you find solutions.
  • You strive to delight customers, their needs and their experience in doing business with us. You put the customer at the center of everything you do; and you treat our internal customers just the same.
  • You are a master communicator you can clearly articulate business needs between technical and nontechnical resources.
  • You are resilient, can adapt to change and lead others through change.
  • You have a proven ability to collaborate and negotiate with various stakeholders with competing priorities, and you maintain your composure and bestself during challenging times or challenging interactions
  • You take care in balancing risk.
  • Strong Office 365 skills.

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong worklife balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Valuesfirst culture: We lead with our Values every day and bring them to life together.
  • Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation: We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity, and Inclusion

  • Director, Payroll and Benefits

    7 days ago

    Kitchener, Ontario, Canada CarePartners Full time

    Who We Are CarePartners is one of Ontario's largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario. We visit approximately 80,000 patients each year in homes, schools,...

  • Payroll Coordinator

    7 days ago

    Kitchener, Ontario, Canada Kuntz Electroplating Inc. (KEI) Full time

    We would like you to join our Employee Services team at KEIA family owned and operated company located in Kitchener, Ontario for 75 years, Kuntz Electroplating Inc. (KEI) has become the benchmark for quality and service in premium plated and painted products to the automotive and motorcycle industries. We presently serve automotive exterior and interiors,...

  • Payroll Administrator

    1 week ago

    Kitchener, Ontario, Canada CarePartners Full time

    Who We Are:CarePartners is one of Ontario's largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario. We visit approximately 80,000 patients each year in homes, schools,...

  • Implementation Specialist

    7 days ago

    Kitchener, Ontario, Canada Manulife Full time

    _We are a __leading financial services provider committed to making decisions easier and lives better for our customers and __colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. __To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Implementation Consultant Full Time

    1 week ago

    Kitchener, Ontario, Canada Wawanesa Full time $47,000 - $64,000

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Working Business Language : English In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension...

  • Manager, Payroll and Accounts Payable

    1 week ago

    Kitchener, Ontario, Canada Avidbots Full time

    About Avidbots:At Avidbots, we believe in solving real world problems with autonomous robotics solutions. Our current product, Neo, is a fully autonomous floor scrubbing robot deployed and trusted by the world's leading facilities and building services companies- and we aren't stopping there We are dedicated to continuously innovate, both on our current...

  • HR Consultant

    7 days ago

    Kitchener, Ontario, Canada Wilfrid Laurier University Full time

    Date:Mar 17, 2023Location: Waterloo, CACompany:Wilfrid Laurier UniversityDepartment: Human ResourcesJob Type: Limited TermFull-time/Part-time: Full Time (>=1249 hrs/year)Campus: WaterlooReports to:Manager, Employee RelationsEmployee Group:CPAGApplication Deadline: March 26, 2023Requisition ID:5518Wilfrid Laurier University is a leading Canadian university...

  • Scheduling & Payroll Data Support Assistant

    7 days ago

    Kitchener, Ontario, Canada Region of Waterloo Full time

    Job Req ID:1066Department:Schedulng & Pay (TRS)Scheduling & Payroll Data Support Assistant (Transit)Job Number:1066Job Type: Temporary Full-Time- Temp Contract Length: 15 months- Location: 250 Strasburg Rd Transit-Strasburg Road Ops- Job Category: Transportation- Number of Positions:1- Department: Schedulng & Pay (TRS)- Division: Transportation Services-...

  • Human Resource Coordinator/payroll Assistant

    7 days ago

    Kitchener, Ontario, Canada Community Healthcaring Kitchener-Waterloo Full time

    About Community Healthcaring Kitchener-Waterloo (The Health Centre)The Health Centre provides a broad range of services aimed at improving the health of individuals and the wider community. Our services include medical and dental care, health promotion, illness prevention and outreach programming. Our expertise and resources are focused on working with those...

  • Immigration Consultant

    7 days ago

    Kitchener, Ontario, Canada University of Waterloo Full time

    Overview:Term: 1 yearResponsibilities:Immigration Consulting Service to Students Demonstrate a high level of knowledge in immigration law, policies, regulations, procedures and keep up to date with current and emerging immigration legislation and interpretations. Be well informed on all areas of immigration trends, federal court case decisions, policies and...

  • Pedagogical Consultant

    7 days ago

    Kitchener, Ontario, Canada Conestoga College Full time

    Requisition Details:- Job Title:Pedagogical Consultant (Contract)**:- Requisition #:24-0501**:- Location: Doon- Department: School of Community Services- Payband: H- Starting Rate: $35.06- Payband Range: $ $40.71- Hours/Week: 35- Posting Date: Friday, May 10, 2024- Closing Date: Monday, May 20, 2024 at 11:59 PM EST- Vacancy Type: Support Staff Fulltime...

  • Pedagogical Consultant

    7 days ago

    Kitchener, Ontario, Canada Conestoga College Full time

    Requisition Details:- Job Title:Pedagogical Consultant (Contract)**:- Requisition #:24-0501R1**:- Location: Doon- Department: School of Community Services- Payband: H- Starting Rate: $35.06- Payband Range: $ $40.71- Hours/Week: 35- Posting Date: Tuesday, June 11, 2024- Closing Date: Wednesday, June 19, 2024 at 11:59 PM EST- Vacancy Type: Support Staff ...

  • Pedagogical Consultant

    1 week ago

    Kitchener, Ontario, Canada Conestoga College Full time

    Requisition Details:- Job Title:Pedagogical Consultant (Contract) (2 Vacancies)**:- Requisition #:24-0540**:- Location: Doon- Department: School of Community Services- Payband: H- Starting Rate: $35.06- Payband Range: $ $40.71- Hours/Week: 35- Posting Date: Friday, June 7, 2024- Closing Date: Sunday, June 16, 2024 at 11:59 PM EST- Vacancy Type: Support Staff...

  • Quality Improvement Consultant

    1 week ago

    Kitchener, Ontario, Canada Grand River Hospital Full time

    At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda.Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START,...

  • Sales Consultant

    1 week ago

    Kitchener, Ontario, Canada Chartwell Retirement Residences Full time

    Chartwell Westmount Retirement Residence190 David Bergey Drive, Kitchener, Ontario N2E 0E- Full-Time Ref: March 01, 2023At Chartwell, we're all about Making People's Lives Better for our residents, their families, and our employees. Join an exceptional group of diverse, caring, and passionate people who are inspired to make a difference in their own lives...

  • human resources adviser

    7 days ago

    Kitchener, Ontario, Canada NEXTREME CONSULTANCY INC. Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Bachelor's degreeExperience: 1 year to less than 2 yearsWork settingConsulting firmTasksPlan, develop, implement and evaluate human resources policies and programsAdvise managers and employees on the interpretation of human resources policies, benefit programs and collective...

  • ERP Finance Consultant

    2 months ago

    Kitchener, Ontario, Canada De Lacy Executive Limited Full time

    Our client, a specialist ERP vendor that provides industry-specific solutions for the food processing industry. The Company provides its users with innovative industry software that is configurable and customized to meet the demands of the individual company. Occasional business travel for training, trade shows, and/or to potential customer sites is a...

  • Senior Information Security Consultant

    1 week ago

    Kitchener, Ontario, Canada Hamilton Barnes Associates Limited Full time

    A leading Canadian financial organisation is seeking an experienced Information Security Consultant to contribute to the day-to-day delivery and improvement of the information security program, security operations and security compliance. The company has a significant cyber security budget and will see you working with leading cyber technologies and a...

  • Professional Services Consultant

    1 week ago

    Kitchener, Ontario, Canada Magnet Forensics Inc. Full time

    Who We Are; What We Do; Where we're GoingMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their...

  • Human Resources Manager

    7 days ago

    Kitchener, Ontario, Canada Kassee Logistics Full time

    Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 yearsBudgetary responsibility: 0 $100,000Tasks: Plan and control budget and expenditures Establish and implement policies and procedures Train, direct and motivate staff Assign, coordinate and review projects and programs Oversee the classification and rating of...