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Implementation Consultant Full Time
3 months ago
Working Business Language :
English
In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.
The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role.
At Wawanesa, we're proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work.
5 billion in annual revenue and assets of $10 billion (CAD).7 million members in Canada, and we are home to more than 3,600 employees distributed across the Canadian regions and communities where we operate.
We give back to organizations that strengthen communities, donating more than $3.Under general supervision, the Group Implementation Specialist is responsible for supporting small to mid- size new business implementations received by the Onboarding team acting as the liaison between the Head Office and contributing parties ensuring accuracy and completeness of required documents and information.
Manage the end-to-end process by assessing the assigned new Group Implementations for the small to mid-size clients as well as Third Party Administrator Group Implementation that have standard package set up, ensuring internal teams have the right information to complete their tasks and manage deadlines for the overall implementation.
Act as the first point of contact for Group Implementations sent in from Sales teams, ensuring accuracy and completeness of onboarding packages.
Audit completed implementations including system set-up and initial client billings.Proactively manage changes, risks, and issues that may arise during the implementation process.
Help manage internal and external relationships to ensure project delivery expectations are specified and met.
Communicate Group Implementations updates regularly and effectively to ensure all internal and external stakeholders are kept up to date (meetings, status updates, etc.)
Completion of post-secondary education in a related field or a combination of education and experience is required would be considered an asset.
Complete or actively pursuing BGA or CEBS designation considered an asset.Minimum of 5 years of Group Insurance experience, including implementation and communicating directly with both internal and external business partners.
Strong attention to detail with ability to develop quality standards, identify relevant information and potential impacts.Experience delivering new Group Implementations small to mid-size clients while collaborating with multiple teams.
Experience with Microsoft Office Suite, specifically Word and Excel.
Bilingualism in French and English is an asset for this role.
Diversity, Equity & Inclusion
Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual's protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status.
Disability or medical-related accommodations are available upon request throughout all aspects of the recruitment and selection process.