WLHA222121 - Woodleigh Healthcare - Administrator

2 weeks ago

Surrey, British Columbia, Canada Exemplia Group Full time

Overview of the business:

Woodleigh Healthcare aims to provide high quality care to all service users and to encourage/assist them to live as independent lifestyle as possible. Ensure that we remain supportive and sensitive when delivering care and make certain all service users are treated with respect and dignity at all times

Job Purpose:

To assist the Registered Manager and the rest of the Management Team with all round administrative support.

Duties & Responsibilities:

Providing all round administrative support to the Management Team as required. Duties will include;

  • Answering telephones and logging queries, concerns and complaints
  • Assist with coordination of office, client and staff operations
  • Creating and update of staff and client records, physical files and on Dropbox
  • Set up and maintenance of Staff and client records on People Planner (Surrey Only)
  • Processing of Agency staff timesheets and review of People planner usage by Care staff
  • Managing email and letter correspondence
  • Organising Meetings, social outings/Events and Woodleigh's Charity initiative
  • Data entry, printing, filing as requested or needed
  • Responsibility for ordering office supplies and client and staff consumables
  • To assist the Registered Manager with the recruitment, induction and training record monitoring
  • Various office tasks as requested by Management

The following skills will be developed:

You will get the opportunity to develop skills in customer service, administration, communication, recruitment and data entry.

Great things about the role and the opportunity:

They are a growing company and there is a very good chance of being taken on full time at the end of the placement.

Skills & Experience:

  • Good literacy and numeracy skills including computer literacy
  • Be confident with technology and competent with MS Word, Excel, and Outlook
  • Good verbal and written communication skills
  • Have a positive and innovative approach to your work.
  • Work well independently and with strong time management skills, multi-tasking and prioritisation abilities
  • Ability to work under tight time constraints with a problem-solving attitude
  • High level of attention to detail and accuracy
  • Willingness to learn and work in a fast-paced environment
  • Excellent organisational and administrative skills
  • Effective team player with excellent organisational skills
  • Ability to cope under pressure and to cope with change
  • Ability to empathise and be understanding
  • Flexible and reliable

Essential Qualifications:

Computer literate and confident keyboard skills.

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