Operations Coordinator

1 week ago

Edmonton, Alberta, Canada DXP l IPS Full time

DXP / IPS is seeking an
Operations Coordinator, who is analytical, has excellent attention to detail along with excellent problem-solving skills. The ideal person for this role is someone who can works well with others, who is reliable and can calmly adapt to change.

Responsibilities are:

  • Communicating with the field medics to schedule rotations and change outs
  • Working with client representatives to ensure satisfaction on work sites
  • Monitoring all medic issues, complaints and challenges and directing them accordingly to Manager of Operations and/or Human Resources.
  • Booking medic flights as required
  • On Call, during evenings and weekends for jobs, change outs, or client requests
  • Liaise between sales and operations to ensure accuracy of each job and satisfy client requirements as per pricing or bid proposals
  • Work closely with dispatch colleagues
  • Maintain positive relationships with customers and employees

Position Requirements

  • Experience in Industrial medicine, dispatch or logistics (asset)
  • Basic MS Office skills
  • Excellent organizational skills and ability to deal with competing tasks
  • Ability to problem solve, quickly and efficiently to identify the root causes, and make decisions within guidelines and policies
  • Ability to work and take independent action when required.
  • Ability to deal with difficult people and varied personalities
  • Ability to deal with multiple challenges and prioritize
  • High attention to detail
  • The ability to gain trust, influence and be a reliable and consistent contributor to the team.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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