![Enchant Christmas Light Maze & Market](https://media.trabajo.org/img/noimg.jpg)
Product Manager
1 week ago
Enchant Labs is an innovation hub for creating digital, live-events ticketing and product experiences. We combine innovation and agility to deliver magical experiences.
Your mission if you choose to accept it:
Is to join forces with the finest team of magic makers to help drive product vision and strategy for our core digital product(s) and lead a cross-functional team to deliver products that drive business growth and engagement.
Manage products while bridging the gap between future-vision and present development capabilities. Innovate as we redefine event ticketing technology, customer, and staff experience through digital products and solutions.About Enchant Labs
Enchant Labs is where the digital magic happens. Supported by Enchant, we invent and build the technology that creates magical memories for millions of guests every year.
We're constantly innovating our digital, ticketing, and product experiences to ensure every touchpoint of every event is filled with amazement and wonder.
As a key member of our team, you will play a critical role in defining the product roadmap and vision, collaborating with cross-functional teams, and delivering high-quality, market-ready products.
Responsibilities
Lead multiple products end-to-end, bring and encourage imagination of what's possible, drive key technical roadmap decisions, and ensure that everything is delivered successfully.
Gather information on Enchant Labs' business processes, critical success factors, and competitive standing through customer/client discovery, interviews and research.
Manage a strong cross-functional team and network of designers, architects, and developers working on multiple projects at a given time, while fostering a culture of innovation.
Manage timelines and deliverables to ensure delivery within the budget that meets all customer and stakeholder expectations for all Enchant Labs digital products and solutions.
Instill and grow product & analytics mindset, the sense of end-to-end ownership in the team, and product management disciplines and practices that grow our ability to innovate.
Create concept mockups and support UX design on products to make sure requirements are properly addressed before development beings on any product segment.
Structure presentations, documentation, request for proposal responses, and other collateral.
Experience & Skill Set
Minimum 5 years of experience in a high-paced tech, startup or digital agency environment.
Understanding of basic development frameworks, including HTML, CSS and Javascript.
A strong understanding of and experience working in the agile product management discipline and building out digital products at scale.
A proven track record of success in driving the development of digital products and solutions with clear and concise communication in writing technical and functional requirements.
A genuine excitement for solving complex problems, delivering tangible business outcomes, and a strong sense of empathy with the clients, customers and team members.
A keen interest in using data to inform product decisions, excellent communication skills and ability to work across multiple projects with shifting and competing priorities.
Product Stack Experience
Management:
Linear, Asana, Jira or similar
Documentation:
Notion, Google Drive
Analytics:
Mixpanel, Google Analytics, Fullstory, Hotjar
Concept Design:
Figma, Miro or similar
Development:
Gitlab, Google Cloud, Sentry
We offer a dynamic, challenging work environment, with opportunities for growth and advancement. If you're an experienced Product Manager with a passion for delivering innovative technical products, we'd love to hear from you
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