Human Resources Business Partner

2 weeks ago

Toronto, Ontario, Canada The Portfolio Group Full time

Position: Human Resources Business Partner

Type: Full-Time Permanent

Location: On-site x5 days a week near Union Station

Salary: $80,000

This position entails working in a fast-paced environment within the Employment Consultancy Services Department. We seek a proactive, energetic HR professional who excels in delivering high-quality HR support, particularly in the realm of employment documentation, while prioritizing client satisfaction.

Daily Responsibilities:

  • Conduct client-facing meetings via digital platforms and draft employment documentation in accordance with company policies and procedures.
  • Stay updated on HR and Employment Law Documentation best practices.
  • Deliver timely and comprehensive services to clients, meeting established response time benchmarks.
  • Manage workload adhering to the company's policies, procedures, SLAs, and KPIs.
  • Foster strong relationships with clients to enhance the company's reputation and integration with their businesses.
  • Ensure legal compliance of advice/documentation through internal training and legal updates.
  • Offer guidance to clients on documentation contents, identifying and addressing any risk areas.
  • Maintain accurate records of work using established systems.
  • Engage in E-Learning as necessary.
  • Present clients with options for utilizing other provided products and facilitate introductions.
  • Solicit and promote client feedback to enhance the company's online reputation.
  • Take ownership of client work from initiation to resolution, ensuring high-quality execution.
  • Cultivate rapport with clients through effective communication and presentation.
  • Undertake additional tasks as directed by the Management Team.

Qualifications:

  • CHRP/CHRL is mandatory.
  • Strong team player mindset with a commitment to supporting team members and the overall business.
  • 5+ years of HR experience in a corporate setting.
  • In-depth knowledge of Canadian labour laws, multi-provincial is ideal.
  • Proficiency in employment law and/or human resources practices.
  • Excellent written English and proficiency in word processing.
  • Keen attention to detail and accuracy in information presentation.
  • Dedication to delivering high-quality service and resolving client issues efficiently.
  • Ability to thrive under pressure and meet deadlines in a dynamic environment.
  • Confident communication skills across various platforms including video conferences, telephone, and in-person interactions.
  • Effective organizational and time management abilities.
  • Adaptability to meet diverse client needs and ensure satisfaction.
  • Willingness to embrace new projects, initiatives, and departmental advancements.

If this sounds like you, please send your resume to

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