Program Worker

1 week ago

Toronto, Ontario, Canada Sherbourne Health Full time

internal/external posting

job title:
Program Worker

job ID #:

IHS PW

department:
Integrated Health Services

reports to:
Supervisor, Health Bus

salary range:
CS2 - $21.90 to $30.21 per hour

status:
Full Time, Permanent

hours: 37.5 hours per week

vacancy: 1

Who we are:


Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic and other systemic barriers.

Our mission is to advance the equity and quality of care and services and to improve health for underserved communities.

This is done through primary health and chronic disease services; health promotion and education; outreach and social supports; and mental health services.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto.

While our doors are open to everyone, we focus on people who are homeless or under-housed; LGBTQ, and newcomers to Canada.

We are funded by the Ministry of Health, Toronto Central LHIN, Ministry of Child and Youth Services, City of Toronto and many generous companies, groups and individuals.


Working at Sherbourne
At Sherbourne Health, we care about our staff and recognize that our biggest strength is our people. We have a solid commitment to life-long learning which is demonstrated through our professional development program. We invest in collective work and staff training to improve client care.

We supplement this by creating a low-barrier work environment built on equity and respect, while working together in caring, cohesive teams and providing opportunities for advancement.


we believe in work-life balance and offer:

  • A competitive salary.
  • Membership in Healthcare of Ontario Pension Plan (HOOPP).
  • Four weeks of vacation per year (to start).
  • Four personal days per year.
  • An extended healthcare and dental package.
  • Longterm disability insurance.
  • Life insurance.
  • An employee assistance plan.
  • A generous professional development plan: up to $1300 to be used towards learning activities.
  • Six fully paid professional development days per year related to position/responsibilities.

about the role:


The Program Worker will provide determinants of health information to clients and community members and will make appropriate internal and external referrals.

The Program Worker will also provide dedicated support to Women in Need Klinic (WINK), Harm Reduction programming, and the Health Bus.

The Program Worker will be involved supporting new internal and external partner programming.

day to day responsibilities:

Direct Service:

  • Attends scheduled Health Bus stops as required by the program.
  • Ensures the Bus is stocked with supplies and helps to ensure efficient flow of clients while at the Health Bus stops.
  • Safely drives the Bus to and from stops.
  • Provides support to WINK programming including set up, distribution of food and refreshments, personal hygiene products and harm reduction supplies etc.,
  • Provides program information to clients and also provide them with internal and external referrals where necessary
  • Attends shifts in STASH dropin, providing Harm Reduction supplies and education/counselling, Naloxone training, and other items stored in dropin to clients as needed. Fulfills STASH specific documentation and tracking requirements
  • Communicates effectively while on site with Sherbourne staff and partner agency staff to ensure needs are met and clients are receiving effective and efficient service.
  • Documents all client encounters in the EMR system, ensuring documentation is completed according to Timely Documentation policy.
  • Maintains supplies in the Harm Reduction Carts and in the Harm Reduction cabinets outside the Centre
  • Organizes and maintains the Health Bus supply room & harm reduction equipment throughout the Centre.
  • Accompany clients to offsite appointments, as necessary.
  • Support with case management of clients in primary care as well as within WINK, Health Bus, and Harm Reduction programming.

Bus Maintenance:

  • Organizes routine maintenance for the Bus, aiming to protect the vehicle functionality and with a goal of vehicle longevity.
  • Proactively communicates required maintenance to the Health Bus Supervisor
  • Takes the Bus to regular scheduled maintenance appointments.
  • Liaise with maintenance provider to ensure appointments are scheduled and issues are addressed.
  • Escalates safety issues and mechanical issues to the Health Bus Supervisor

General Administration:

  • Represents the Integrated Health Services on assigned internal committees, working groups and teams.
  • Actively participates in Integrated Health Services program initiatives.
  • Provides constructive feedback on the program design and output.
  • Other duties as assigned.

To thrive in this role, you'll need

education/experience/ skills and abilities:

  • Post Secondary Education in Social Services or related field and at least 2 years

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