Dental Administrator

1 week ago


Hamilton, Ontario, Canada Dentistry in Hamilton Full time
We are currently looking to hire a Dental Receptionist/Administrator to join our new practice in Hamilton.

As a Dental Administrator at this practice you will have the opportunity to work alongside and learn from a strong team of dental professionals.


Schedule:

  • Monday 10am6pm
  • Tuesday 10am6pm
  • Wednesday 10am6pm

Responsibilities:

  • Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
  • Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
  • Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage the recall system and accurately maintain the patient database
  • Process referral letters and other patient correspondence upon receipt from the provider
  • Manage and file all patient records and charts
  • Demonstrate active listening and empathy to patients using effective communication skills

About You:

  • Minimum 1 year of Administrator experience
  • Clinical background/dental assisting is considered an asset
  • Experience with Dental software

Job Type:
Part-time

Salary:
$20.00-$25.00 per hour

Benefits:

  • Dental care
  • Onsite parking
  • Paid time off

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift

Supplemental pay types:

  • Bonus pay
  • Retention bonus

Ability to commute/relocate:

  • Hamilton, ON L8P 2Z6: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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