Customer Care Agent

2 weeks ago

Barrie, Ontario, Canada Bill Gosling Outsourcing Full time
Are you looking for a rewarding career? If so, take a leap now towards this fantastic opportunity to join a global business with amazing people


We are seeking friendly and empathetic individuals to join our team as
Customer Service Representatives. You will be working in a call center environment and be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and issues are resolved promptly and effectively.


Responsibilities

  • Listen attentively to customer needs and provide accurate and timely information, solutions, and assistance.
  • Resolve customer complaints and escalate complex issues to the appropriate department or supervisor as needed.
  • Maintain a positive and professional demeanor in all customer interactions, striving to exceed customer expectations.
  • Update customer accounts and records with relevant information and notes.
  • Collaborate with other team members and departments to ensure seamless customer experiences.

Why Bill Gosling Outsourcing?

  • Canadian owned company
  • We have offices across the Globe including North America, Philippines, Costa Rica, United Kingdom, Trinidad & Tobago, India
  • Over 60 years of experience in the BPO industry
  • We like to have fun We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
  • Making Lives Better, One Connection at a Time_ that's what Bill Gosling Outsourcing is all about

What We Offer:

  • Hourly wages starting at $16.55/ hour with bonus/commission potential based on performance
  • Flexible hybrid work environment
  • Health & Dental Benefits
  • All equipment will be provided by us
  • State of the Art office with large windows embracing natural light and beautiful views of Lake Simcoe
  • Onsite Massage Therapist and cosmetic technician for hair and nail services
  • Onsite gym with Peloton bike and highend equipment

What We're Looking For

  • Previous experience in customer service or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Strong problemsolving and decisionmaking abilities.
  • Ability to remain calm and patient under pressure.
  • Ability to multitask and prioritize tasks effectively.
  • Empathetic and customerfocused attitude.
  • Willingness to work flexible hours, including evenings and weekends, as needed.

Office Location
55 Mulcaster Street,

Barrie, ON L4M 3M3

CHECK US OUT FOR YOURSELF

Twitter & Instagram:
bgocareers

Facebook:
Bill Gosling Outsourcing

LinkedIn:
Bill Gosling Outsourcing

Website

  • Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence. _

Job Types:
Full-time, Permanent

Pay:
From $16.55 per hour

Expected hours: 37.5 per week

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite gym
  • Onsite parking
  • Paid time off
  • Wellness program

Schedule:

  • 8 hour shift

Work Location:
Hybrid remote in Barrie, ON L4M 3M5

  • Customer Care Specialist

    2 weeks ago

    Barrie, Ontario, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started Are you looking for a rewarding career? If so, take a leap now towards this fantastic opportunity to join a global business with amazing people ...

  • Associate Insurance Agent

    2 weeks ago

    Barrie, Ontario, Canada Insurance & Investments Inc. Full time

    We are seeking a motivated and experienced Insurance Agent to join our team. As an Insurance Agent, you will be responsible for providing excellent customer service, assist with administrative tasks, answer phones and handle inquiries to clients. This is a great opportunity for someone who enjoys working in a fast-paced environment, has a passion for helping...

  • Associate Insurance Agent

    2 weeks ago

    Barrie, Ontario, Canada Insurance & Investments Inc. Full time

    We are seeking a motivated and experienced individual to join our team. As an Associate Insurance Agent, you will be responsible for providing excellent customer service, assist with administrative tasks, answer phones and handle inquiries to clients. This is a great opportunity for someone who enjoys working in a fast-paced environment, has a passion for...

  • Customer Care Associate

    2 weeks ago

    Barrie, Ontario, Canada Precise Parklink Inc Full time

    Company Description:As Canada's parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply...

  • Customer Care Associate

    2 weeks ago

    Barrie, Ontario, Canada Precise ParkLink Full time

    Company Description: As Canada's parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 900 employees across Canada, a head office in Toronto, and 18 supporting offices across the country. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They...

  • Inside Sales Agent

    2 weeks ago

    Barrie, Ontario, Canada WizeHire, Inc Full time

    Big Block Midwest - Yoo Realty Group - Barrie , ON Our team is looking for a driven, fun, systematic, and outgoing individual to join our team. The ideal ISA calls and prospects for new clients, nurtures relationships, sets buyer & seller appointments, and manages all leads within the team database. Calls are mostly made each day (some are inbou... We are...

  • Hybrid Call Center Agents

    2 weeks ago

    Barrie, Ontario, Canada Bill Gosling Outsourcing Full time

    Are you looking for a rewarding career? If so, take a leap now towards this fantastic opportunity to join a global business with amazing peopleWe are seeking a motivated and results-oriented individual to join our team as a Collections Agent. As a Collections Agent, you will be responsible for contacting customers to collect outstanding debts, negotiate...

  • Customer Service Representative

    4 weeks ago

    Barrie, Ontario, Canada Saint Elizabeth Health Care Full time

    We are hiring a Full-time Customer Service Representative - 1 Year ContractSE Health is currently hiring a Customer Service Representative,Here are many reasons why you will want to bring your talent to our team:You will be part of a distinguished Canadian, not-for-profit organization with a century of experienceYou will experience opportunities to use many...

  • Customer Service Representative

    4 weeks ago

    Barrie, Ontario, Canada Saint Elizabeth Health Care Full time

    We are hiring a Full-time Customer Service Representative - 1 Year ContractSE Health is currently hiring a Customer Service Representative,Here are many reasons why you will want to bring your talent to our team:You will be part of a distinguished Canadian, not-for-profit organization with a century of experienceYou will experience opportunities to use many...

  • Collections Agent

    2 weeks ago

    Barrie, Ontario, Canada NorthLake Financial Corp Full time

    ABOUT THIS CAREER OPPORTUNITYNorthlake Financial team is growing If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.WHY WORK FOR US?Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance industry with a...

  • Collections Agent

    4 weeks ago

    Barrie, Ontario, Canada NorthLake Financial Corp Full time

    Salary: Starting at $38K Annually - Competitive Salary w/ BenefitsABOUT THIS CAREER OPPORTUNITYNorthlake Financial team is growing If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.WHY WORK FOR US?Northlake understands the needs of its employees. Northlake Financial is...

  • Collections Agent

    2 weeks ago

    Barrie, Ontario, Canada Northlake Financial ULC Full time

    ABOUT THIS CAREER OPPORTUNITY Northlake Financial team is growing If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. WHY WORK FOR US? Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance industry...

  • Collections Agent

    1 month ago

    Barrie, Ontario, Canada NorthLake Financial Corp Full time

    Salary: Starting at $38K Annually - Competitive Salary w/ BenefitsABOUT THIS CAREER OPPORTUNITYNorthlake Financial team is growing If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.WHY WORK FOR US?Northlake understands the needs of its employees. Northlake Financial is...

  • Collections Agent

    2 weeks ago

    Barrie, Ontario, Canada NorthLake Financial Corp Full time

    Salary: Starting at $38K Annually - Competitive Salary w/ BenefitsABOUT THIS CAREER OPPORTUNITYNorthlake Financial team is growing If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.WHY WORK FOR US?Northlake understands the needs of its employees. Northlake Financial is...

  • Customer Service Agent

    2 weeks ago

    Barrie, Ontario, Canada Distribution stox Full time

    Company DescriptionFounded in 2016 and with over 1.5 million square feet of storage, Distribution Stox is a recognized leader in passenger and light truck tire distribution, offering customers the largest inventory of tires in Eastern Canada. The company stands out for the simplicity of its processes and for the efficiency and speed of its delivery service....

  • Experienced Collections Agent

    2 weeks ago

    Barrie, Ontario, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get startedAmazing organizations don't just happenVision, strategy and innovation come to life through execution.Help create the future of our growing company,...

  • Hybrid Call Centre Agent

    2 weeks ago

    Barrie, Ontario, Canada Bill Gosling Outsourcing Full time

    Amazing organizations don't just happenWe are currently hiring Call Center Agents to add to our growing Team.Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.Full Time OpportunitiesCompetitive SalaryHybrid work environment (minimum of 2...

  • Sales Agent

    4 weeks ago

    Barrie, Ontario, Canada American Income Life AO - Lauretta Bawo Full time

    Are you driven, ambitious, and ready to elevate your career? This is the opportunity you've been waiting for. Join us today and embark on a journey toward building a lucrative career filled with endless possibilities In our team you'll have the opportunity to earn top-tier commissions while assisting clients in safeguarding what's most important to them. Our...

  • Sales Agent

    1 month ago

    Barrie, Ontario, Canada American Income Life AO - Lauretta Bawo Full time

    Are you driven, ambitious, and ready to elevate your career? This is the opportunity you've been waiting for. Join us today and embark on a journey toward building a lucrative career filled with endless possibilities In our team you'll have the opportunity to earn top-tier commissions while assisting clients in safeguarding what's most important to them. Our...

  • Hybrid Call Centre Agent

    2 weeks ago

    Barrie, Ontario, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happenVision, strategy and innovation come to life through execution.Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.We are currently hiring Call Center Agents to add to our growing Team.Full-Time...