Operations Specialist
7 days ago
Markham, ON, Canada Req #2496
Thursday, May 9, 2024
Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer's homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste out of landfills as possible, and giving back to the communities where we live and work. Enercare is about putting people first by listening to our customers, continuous improvement and making our organization a destination for building people's careers.
Come and join one of North America's largest home and commercial services and energy solutions companies We offer comprehensive benefits, a DC Pension Plan and savings match plan. If you are passionate about joining an organization committed to delivering 5 Star Customer Service, we would love to hear from you.
Enercare has embraced a hybrid work environment for the time being as we try different options and technologies to determine what will work best for the future of our people and our organization. Join us with an open mind on the future of work
Role: Operations Specialist (Temporary 18-Months)
Status: Full Time, Contract
Reports to: Senior Manager, Back Office Operations
Department: Billing Operations
Location: Hybrid - Markham
Overview:
This position is responsible for executing tasks that will support various internal and external operational groups. The successful candidate's primary responsibilities will include monitoring communication tools for accuracy and timeliness. Creating reporting for internal and external teams, providing context. As well as maintaining relationships with external partners
The Operations Specialist will also play a key role in contributing towards Enercare's success by meeting business objectives, improving the performance of internal operation, ensuring customer satisfaction and continuous improvement of operating practices and procedures to reduce risk and increase operational effectiveness.
Accountabilities:
- Prepare, validate, and distribute reporting to internal and external partners
- Review and analyze information, providing a summary and context to stakeholders
- Conduct regular meetings with internal and external partners, supporting business operations
- Conduct reconciliation activities using data from multiple sources
- Managing and resolving payment issues for external partners
- Review and provide support for staff mailboxes, forward emails accordingly, and follow up to ensure completion of tasks.
- Demonstrates a commitment to process improvement while providing recommendations and driving change
- Foster and develop the capability to be a 'Super User' for internal systems while cultivating a position as a Subject Matter Expert within various Enercare systems
- Maintaining documentation of internal processes to ensure processes are up to date
- Supporting other departments to achieve production service levels and any on-going project objectives
- Any other duties required to maintain service levels
Qualifications:
- BBA or equivalent post-secondary education
- Self-starter with strong interpersonal and conflict resolution skills
- Excellent written and oral communications skills
- Ability to quickly form relationships and interact effectively in a complex environment
- Strong desire to understand operations and root causes of issues
- Strong ability to multi task and work under tight timelines
- Strong organizational and time-management skills
- Ability to understand financial impacts and back-end banking environments
- Ability to prioritize deliverables and work with various people in all levels, including customers, to achieve personal and team objectives
- Flexibility to adapt to changing priorities
- Extensive experience handling multiple billing systems and exceptions management
- Minimum three years of experience in an operational environment, process improvement, financial analysis or other roles that focus on root cause analysis, development and implementation of controls and procedures
- Superior working knowledge of Microsoft Applications such as Excel and Access
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare's recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant's accessibility needs due to disability and are available upon request.
#J-18808-Ljbffr-
Operations Specialist
7 days ago
Markham, Ontario, Canada ENERCARE Full timeProudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer's homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste...
-
Sales Operations Specialist
7 days ago
Markham, Ontario, Canada Lorex Technology Full timeCompany Description Proudly Canadian-founded, the Lorex team across North America is committed to the design, development, and deployment of ingenious smart home security and business monitoring solutions that enhance our customers' lifestyles and sense of well-being. We achieve this by continuing to produce innovative solutions, all backed by cutting-edge...
-
Operations Specialist
6 days ago
Markham, Ontario, Canada ENERCARE Full timeProudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer's homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste...
-
Quality Operations Specialist
7 days ago
Markham, Ontario, Canada Estée Lauder Companies Singapore Full timeQuality Operations Specialist (Packaging): Markham, Canada Quality Assurance Supply Chain Estée Lauder CompaniesJob Description:WHO WE AREOur Brands: The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products.The company's products are sold in approximately 150...
-
Operations MRP Specialist
6 days ago
Markham, Ontario, Canada Standard Biotools Full timeWould you like to join an innovative team driven by a bold vision - _unleashing tools to accelerate breakthroughs in human health?_Would you like to join an innovative team creating technology to power groundbreaking insights in academic, clinical, pharma and biotech research?It is an extraordinary time for Standard BioTools. Our technology is empowering...
-
Social Media Content Operations Specialist
7 days ago
Markham, Ontario, Canada spaice Studio Full timeAbout spaice Studiospaice Studio is changing the game in interior home design and renovation by providing revolutionary experiences to the homeowners through innovative renderings before the project begins.spaice Studio designs and renovates residential and commercial projects that fit the needs of our clients based on their budget, personality and...
-
Privacy Operations Specialist
6 days ago
Markham, Ontario, Canada Aviva Full timeIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.The Privacy Operations Specialist will provide privacy advisor services, support privacy operations, and assist in developing and implementing the privacy program and supporting the Privacy...
-
Sales Operations Specialist hybrid
6 days ago
Markham, Ontario, Canada ScalePad Full timeWe're HiringWe're looking for brilliant thinkers to join our #Rocketeers. If you've ever wondered what it's like to work in a place where people enjoy their work and where talent is more important than the title, then keep reading.What is ScalePad?ScalePad is a market-leading software-as-a-service (SaaS) company with headquarters in 3 major cities of Canada;...
-
(3 Days Left) Sales Operations Specialist
7 days ago
Markham, Ontario, Canada Lorex Technology Full timeCompany DescriptionProudly Canadian-founded, the Lorex team across North America is committed to the design, development, and deployment of ingenious smart home security and business monitoring solutions that enhance our customers' lifestyles and sense of well-being. We achieve this by continuing to produce innovative solutions, all backed by cutting-edge...
-
Markham, Ontario, Canada Hatch Full timeRequisition ID:91115Job Category:InfrastructureLocation:Markham, ON, CanadaJoin a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the...
-
Marketing Specialist
6 days ago
Markham, Ontario, Canada GT Global Services Full timeCompany DescriptionGT Global Services is a technology solutions provider located in Markham, Ontario, specializing in simplifying the complex landscape of technology for businesses across North America. With a comprehensive suite of specialized services and a dedicated team, we are committed to providing exceptional customer support and empowering businesses...
-
Marketing Specialist
6 days ago
Markham, Ontario, Canada GT Global Services Full timeCompany Description GT Global Services is a technology solutions provider located in Markham, Ontario, specializing in simplifying the complex landscape of technology for businesses across North America. With a comprehensive suite of specialized services and a dedicated team, we are committed to providing exceptional customer support and empowering...
-
Marketing Specialist
7 days ago
Markham, Ontario, Canada GT Global Services Full timeCompany DescriptionGT Global Services is a technology solutions provider located in Markham, Ontario, specializing in simplifying the complex landscape of technology for businesses across North America. With a comprehensive suite of specialized services and a dedicated team, we are committed to providing exceptional customer support and empowering businesses...
-
Talent Acquisition Specialist
7 days ago
Markham, Ontario, Canada Bayshore HealthCare Full timeBayshore Healthcare - Integrated Care Solutions is currently seeking a Talent Acquisition Specialist to Support the recruitment strategy for a growing Operations. The Talent Acquisition Specialist, under the direction of the Talent Acquisition Manager is responsible for delivering all recruitment needs of the business. This will be achieved through the...
-
Specialist Risk Management
6 days ago
Markham, Ontario, Canada Aviva plc Full timeAutomobile Underwriting Specialist page is loaded Automobile Underwriting Specialist Aviva is seeking top talent in search of a Senior Underwriter/Specialist for our Greater Toronto Commercial lines Underwriting team in our Head Office located in downtown Markham. The Commercial Lines Auto Underwriting Specialist is responsible for participating in product...
-
Client Services Specialist
6 days ago
Markham, Ontario, Canada Preferred Plumbing Solutions Inc. Full timeABOUT PREFERRED PLUMBING SOLUTIONS, INC.Preferred Plumbing Solutions, Inc. is a Canadian-owned and operated residential plumbing company. We offer our expertise from noisy pipes to plumbing modifications. We are committed to doing great work and offering superb services to all of our clients. Our master licensing and Red Seal certificate speak for...
-
Web Implementation Specialist
6 days ago
Markham, Ontario, Canada Pacific Smoke International Inc Full timeWeb Implementation Specialistat Pacific Smoke International Inc.HybridDo you believe that a company's success depends on its people? If so, PSI is the place for you PSI is nothing without the people who build, design, and support it. We're looking for Web Implementation Specialist to join our scaling organization and help us manage development agencies that...
-
Education Specialist
7 days ago
Markham, Ontario, Canada Landscape Management Network Full timeEDUCATION SPECIALISTLandscape Management Network (LMN) is a SaaS software company, that works with tens of thousands of companies in the landscape and snow industries across North America. We are leading the shift to SaaS while revolutionizing the way contractors sell, service and innovate with their customers. We have forged steady growth for more than a...
-
Quality Assurance Specialist
6 days ago
Markham, Ontario, Canada Telecon Inc Full timeThe QA Specialist will be responsible for covering the geographic territories of Markham, Vaughan, and Peel Region._The Quality Assurance Specialist is responsible to provide quality audits and environment health and safety audits for the Eastern Ontario region. This includes health and safety, field, and documentation audits in accordance to Promark-Telecon...
-
Payroll Specialist
7 days ago
Markham, Ontario, Canada Canadian Addiction Treatment Centres (CATC) Full timePosition Title: Payroll SpecialistStatus: Full-Time PermanentReports To: Payroll & Benefits ManagerLocation: 175 Commerce Valley Drive West, Suite 300, Markham, ON (hybrid role)The Position:The Canadian Addiction Treatment Centres (CATC) is currently looking to hire a Payroll Specialist. Reporting to the Payroll & Benefits Manager, the Payroll Specialist...