Current jobs related to Service Desk Analyst - Edmonton, Alberta - All Weather Windows
-
Service Desk Analyst
2 days ago
Edmonton, Alberta, Canada F12 Inc. Full timeJob Title: Service Desk AnalystF12 Inc. is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our employees, resolving issues, and ensuring that our IT systems are running smoothly.Key Responsibilities:Respond to user inquiries and resolve technical issues in a...
-
Service Desk Analyst
3 days ago
Edmonton, Alberta, Canada F12 Inc. Full timeJob Title: Service Desk AnalystF12 Inc. is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our employees, resolving issues, and ensuring that our IT systems are running smoothly.Key Responsibilities:Respond to user inquiries and resolve technical issues in a...
-
Service Desk Analyst
2 days ago
Edmonton, Alberta, Canada F12 Inc. Full timeJob Title: Service Desk AnalystF12 Inc. is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our employees, resolving issues, and ensuring that our IT systems are running smoothly.Key Responsibilities:Respond to user inquiries and resolve technical issues in a...
-
Service Desk Analyst
1 day ago
Edmonton, Alberta, Canada F12 Inc. Full timeJob Title: Service Desk AnalystF12 Inc. is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our employees, resolving issues, and ensuring that our IT systems are running smoothly.Key Responsibilities:Respond to user inquiries and resolve technical issues in a...
-
Global Service Desk Analyst
14 hours ago
Edmonton, Alberta, Canada Long View Systems Full time{"title": "Global Service Desk Analyst", "description": "Transform Your Career with Long ViewAt Long View, we're passionate about delivering exceptional end-user experiences. As a Global Service Desk Analyst, you'll play a vital role in leading the delivery of service excellence, working with a diverse team to service clients across the globe.Your Key...
-
Global Service Desk Analyst
18 hours ago
Edmonton, Alberta, Canada Long View Systems Full time{"title": "Global Service Desk Analyst", "description": "Transform Your Career with Long ViewAt Long View, we're passionate about delivering exceptional end-user experiences. As a Global Service Desk Analyst, you'll play a vital role in leading the delivery of service excellence, working with a diverse team to service clients across the globe.Your Key...
-
Global Service Desk Analyst
12 hours ago
Edmonton, Alberta, Canada Long View Systems Full timeAbout the RoleWe are seeking a highly skilled and motivated Global Service Desk Analyst to join our Integrated Global Services team. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients across the globe.Key ResponsibilitiesProvide tier I support for all IT and communications...
-
Global Service Desk Analyst
16 hours ago
Edmonton, Alberta, Canada Long View Systems Full timeAbout the RoleWe are seeking a highly skilled and motivated Global Service Desk Analyst to join our Integrated Global Services team. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients across the globe.Key ResponsibilitiesProvide tier I support for all IT and communications...
-
Service Desk Analyst
2 weeks ago
Edmonton, Alberta, Canada F12 Inc. Full timeAbout the RoleF12 Inc. is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for our clients and will be responsible for providing technical support and assistance.Key ResponsibilitiesTechnical Support: Respond to client inquiries and provide technical support for computer-related...
-
Service Desk Analyst
2 weeks ago
Edmonton, Alberta, Canada F12 Inc. Full timeAbout the RoleF12 Inc. is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for our clients and will be responsible for providing technical support and assistance.Key ResponsibilitiesTechnical Support: Respond to client inquiries and provide technical support for computer-related...
-
Service Desk Analyst
2 weeks ago
Edmonton, Alberta, Canada F12 Inc. Full timeAbout the RoleF12 Inc. is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for our clients and will be responsible for providing technical support and assistance.Key ResponsibilitiesTechnical Support: Respond to client inquiries and provide technical support for computer-related...
-
Service Desk Analyst
2 weeks ago
Edmonton, Alberta, Canada F12 Inc. Full timeAbout the RoleF12 Inc. is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for our clients and will be responsible for providing technical support and assistance.Key ResponsibilitiesTechnical Support: Respond to client inquiries and provide technical support for computer-related...
-
Service Desk Analyst
3 weeks ago
Edmonton, Alberta, Canada F12 Inc. Full timeAbout the RoleF12 Inc. is seeking a highly skilled Service Desk Analyst to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our employees.Key ResponsibilitiesTechnical Support: Respond to user inquiries and provide timely and effective solutions to...
-
Service Desk Analyst
2 days ago
Edmonton, Alberta, Canada Yardstick Technologies Inc. Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Yardstick Technologies Inc. As a key member of our Service Team, you will be responsible for providing day-to-day support for our customer user support requests, investigating incidents, and providing troubleshooting expertise to resolve issues as they arise.Key...
-
Service Desk Analyst
2 days ago
Edmonton, Alberta, Canada Yardstick Technologies Inc. Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Yardstick Technologies Inc. As a key member of our Service Team, you will be responsible for providing day-to-day support for our customer user support requests, investigating incidents, and providing troubleshooting expertise to resolve issues as they arise.Key...
-
Service Desk Analyst
1 day ago
Edmonton, Alberta, Canada Yardstick Technologies Inc. Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Yardstick Technologies Inc. As a key member of our Service Team, you will be responsible for providing day-to-day support for our customer user support requests, investigating incidents, and providing troubleshooting expertise to resolve issues as they arise.Key...
-
Service Desk Analyst
1 day ago
Edmonton, Alberta, Canada Yardstick Technologies Inc. Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Yardstick Technologies Inc. As a key member of our Service Team, you will be responsible for providing day-to-day support for our customer user support requests, investigating incidents, and providing troubleshooting expertise to resolve issues as they arise.Key...
-
Service Desk Support Specialist
2 days ago
Edmonton, Alberta, Canada F12 Inc. Full time{"h2": "Job Summary", "p": "At F12 Inc., we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our users, resolving issues, and ensuring a smooth operation of our systems. If you have a passion for problem-solving, excellent communication skills, and a...
-
Service Desk Support Specialist
2 days ago
Edmonton, Alberta, Canada F12 Inc. Full time{"h2": "Job Summary", "p": "At F12 Inc., we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our users, resolving issues, and ensuring a smooth operation of our systems. If you have a passion for problem-solving, excellent communication skills, and a...
-
Service Desk Agent
3 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Service Desk Agent at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...
Service Desk Analyst
3 months ago
_ Are you ready?_
Founded in 1978 and headquartered in Edmonton, Alberta, All Weather Windows Ltd. (AWW) is a dynamic leader in the window and door industry in Canada.
Operations include two manufacturing plants located in Edmonton and Customer Solution Centres located in Langley, Edmonton, Calgary, Lethbridge, Red Deer, Saskatoon, Regina, and Winnipeg.
We are currently recruiting for a Service Desk Analyst. This individual is responsible for the coordination and support of the helpdesk, mobility, inventory, and asset management processes. This position reports to the Manager of Infrastructure, Information Technology.In this position, you will be responsible for:
- Respond to operational incidents and queries in order to assist in providing IT services
- Responsible to track all requests, orders, and shipping of IT equipment (including mobility, and copiers).
- Working closely with all IT teams to ensure quality and clarity on service deliverables.
- Ensure effective daytoday delivery of IT services through assigning, tracking, and follow up of helpdesk tickets.
- Update and maintain data in various systems to ensure accuracy and data integrity.
- Change management (internally and externally) to ensure that inventory counts are accurately maintained.
- Shipping and receiving of IT related equipment.
- Assist in the completion of projects with long term IT implications. Assist in administering hardware architecture and infrastructure.
- Record, manage and maintain an inventory of IT supplies.
- Configure new equipment and software, create and maintain appropriate documentation.
- Remain up to date on software and hardware trends in anticipation of user needs.
- Perform user and security administration; create and modify shared network files and folders.
- Other duties as required.
Primary Qualifications Required:
- IT Technical Diploma preferred
- Technical certifications including A+ or equivalent experience preferred
- Microsoft certifications or equivalent experience considered an asset
- 12 years of recent experience in a similar role an asset
- Takes initiative, is proactive, and has a positive influence on the team
- Ability to multitask and work in a fastpaced dynamic teambased environment
- Strong verbal and written communication skills
- Strong knowledge of the Microsoft product suite
- Ability to create and maintain accurate and organized documentation
- Ability to work in a fast paced environment
- An exceptional company is founded upon exceptional people. At All Weather Windows, we invest in our people and are always looking for new opportunities for our employees to grow alongside our business, working together as part of a team to achieve success. We've been continually recognized by our attention to employee satisfaction and, as a result, the commitment and hard work of our employees has been acknowledged through awards and media recognition._ _If you embrace variety and change and are looking for a growth environment favouring the development of competencies, then come join us_
At All Weather Windows, we continuously work together to build and promote an inclusive environment that attracts talented individuals and shows our commitment to celebrate and promote diversity.
Our dedication to diversity, equity and inclusion means that whatever the visible or invisible differences, we are fostering an environment where everyone has equal opportunity to bring their best selves to work, to be heard and be valued.
We believe that our differences are what make us great.If you believe this role is the right next step for you, regardless of the criteria we've listed, we encourage you to apply.
