Candidate Experience Representative

1 week ago

Vancouver, British Columbia, Canada Checkr Full time
Bilingual - French and English (Remote) - Canada


The International Support Team delivers the cornerstone to Checkr's success by ensuring that the consumers we work with have a positive, valuable experience.

We handle sensitive information with care, alleviate concerns in an appropriate and timely manner, and deliver fantastic support.

Responsibilities:

  • Resolve background check report issues quickly to ensure we are delivering high quality reports within time deadlines.
  • Have fun working individually and as a team in a fastpaced, high volume environment.

What you bring:

  • Bilingual in English and French.
  • Provide a private home office space with reliable high speed internet connectivity.
  • 12 years previous experience in a Service Representative role is desirable.
  • Excellent organizational, time management, and prioritization skills.
  • Ability to maintain compassion and care for individuals.
  • A positive attitude and willingness to learn in a fast changing environment.
  • Be a self starter, reliable and able to work remotely and independently from home.
  • Computer literacy, including knowledge of Google Suite and some Microsoft Office.
  • Experience working with a CRM and/or CMS tool (Zendesk) is a plus.
  • Excellent written and oral communication skills, with meticulous attention to detail to ensure communications are free of grammatical errors and typos.

What you get:

  • A fastpaced and collaborative environment
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental and vision coverage
  • Unlimited PTO policy
  • Monthly wellness stipend, home office stipend

Equal Employment Opportunities at Checkr

  • Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, nontech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace._
  • Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. We review the nature of the role, and the timing and nature of conviction. Checkr's commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, provincial, and/or federal Canadian laws._

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