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Store Manager
1 week ago
REPORTING STRUCTURE:
Position Title:
Store Manager - Reports to: District Manager - Supervises: Sales Leadership Team & Store Team (store associates)
QUALIFICATIONS:
- Proven ability to drive sales results through a strong level of business acumen
- Demonstrated success in talent development/management
- Strong communication skills and ability to foster a customer focused selling culture
- Availability for varied weekly shifts including weekend, closing and peak shifts
- Prior sales management experience
- Bachelor's degree or equivalent experience
ROLES AND RESPONSIBILITIES:
Accountable to delivering sales plan through effective management/delegation of store and operational tasks.
Building High Performing Teams:
- Attract, hire, develop, inspire and retain top talent
- Coach, develop to maximize the success and selling potential of all associates
- Build schedules leveraging business acumen to increase sales
- Set and reinforce clear and aligned expectations, performance, results and accountability with all associates
- Effectively and fairly manage and drive high performance of all associates
- Build a team that works well together based on the needs of the store
- Ensure onboarding and continued training of the associate team.
Selling Effectiveness:
Telling The Brand Story:
- Make good, factbased shopkeeper decisions that keep the store full and abundant
- Execute and sustain Magazine direction to optimize business and bring the product story to life
- Build a store environment that is sharply focused on consistently delivering exceptional instore shopping experiences
- Lead consistent focus on delivering emotionally engaging customer experiences
- Implement company selling strategies
- Execute visual standards and maintain a safe, inviting store appearance.
Operational Excellence:
- Direct inventory management activities
- Manage controllable expenses
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
- Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
- Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
- Maintain policies and procedures
- Incorporate Asset Protection and safety messages into daily operations
- Note: The primary position responsibilities outlined above are not intended to be allinclusive and additional responsibilities may be required depending on the volume and complexity of the store
Benefits:
- Dental care
- Employee assistance program
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Bonus pay
Experience:
Store Manager: 5 years (required)
Work Location:
In person
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