Mgr IWS Business Support Services

1 week ago

Victoria, British Columbia, Canada CRD Full time $84,044 - $98,875

Business Unit:
Integrated Water Services
Integrated Water Services
Hours of Work: 70 hours bi-weekly

This leadership position provides strategic business support within the Integrated Water Services department working closely with the General Manager.

This position defines and provides oversight of departmental strategic, business-related, and administrative processes in alignment with Corporate Administrative policies and systems.

This position works closely with the General Manager and IWS Senior leadership to standardize processes, including department initiatives related to strategic planning and reporting, records management and data analysis and standards.

In addition, the position provides leadership and support for Integrated Water Services responsibilities related to the proper functioning of the Commissions and Committees, including departmental staff report processes.

The position also supports CRD Legislative Services on issues and Committee and Commission supported by IWS.

Provides leadership and support in advancing department strategic initiatives, including working with IWS Senior Managers and General Manager on data standards and analysis, strategic priorities and reporting as well as the development and implementation of department key performance indicators, standards and reporting.

Partners with internal stakeholder, including Corporate Services, to lead and support the development of department processes and procedures related to Records Management with emphasis on department oversight, compliance and training while ensuring alignment to corporate processes.

Leads and supports departmental data analysis, including data integrity and modeling to identify trends, patterns and recommendations for improvements and efficiencies.

Leads and manages the work of the IWS Business Support Team, including establishing departmental processes, procedures and protocols with a focus on support, direction and compliance.

Provides confidential, executive level support to the General Manager.
Oversees departmental Freedom of Information requests, ensuring compliance with corporate processes.
Manages projects and oversees processes with emphasis on efficiencies and improvements.

Provides support related to confidential, professional and specialized administrative support to Commissions and Committees, with a focus on ensuring timely and accurate record of decisions and CRD staff actions and timelines.

Responsible for the leadership and management of employees and contractors within area of responsibility, including employment and labour relations matters involving: employee hiring, promotion, demotion and other personnel matters; and developing, supporting and implementing various corporate and legislated policies, procedures and practices.

Direct experience working with senior staff and Board representatives.

Well-developed interpersonal skills and a proven ability to establish and maintain effective and harmonious working relationships with staff, elected officials and community representatives, members of the public, community groups and other levels of government.

Excellent written communication skills and an ability to research and analyze various sources of information, draw conclusions and report out on those findings.

Experience with Power BI and leveraging data to identify trends, patterns and recommendations for improvements and efficiencies.

Knowledge of the Local Government Act and Community Charter, and knowledge and understanding of other bylaws, regulations, and legislation.

Excellent computer literacy, including MS Office Suite and SharePoint.

CRD Leaders are champions for creating an accountable, high performance, service oriented organization that makes a difference in our community.

They pay attention to shifts and trends in an ever-changing and complex environment and think strategically to serve residents, businesses and local governments today while developing a sustainable organization for the future.

Business and Technical Support Services Contributor Level 4 (A4)

Leaders at this level are generally recognized as having developed specialized knowledge and skills in their area of expertise and are technical specialists within their own area.

To apply for this exciting opportunity, please click "Apply now" to submit your resume and covering letter online.

We welcome all qualified applicants to apply and may consider a combination of experience, education and/or training where possible.

We value the diversity of the people we hire and serve.

  • Mgr 18r

    1 week ago

    Victoria, British Columbia, Canada BC Public Service Full time

    Posting Title- MGR 18R - Store Manager- Position Classification- Manager R18- Union- GEU- Work Options- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $62, $70,557.73 annually- Close Date- 12/13/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public Safety & Sol General- Ministry Branch /...

  • Mgr Facilities and Operations Panorama

    1 week ago

    Victoria, British Columbia, Canada Capital Regional District Full time

    Mgr Facilities and Operations Panorama:Position PurposeThis position is responsible for the development and implementation of a comprehensive maintenance system for all recreation facilities and grounds managed under the Peninsula Recreation Commission to ensure safe and well maintained facilities for patrons and staff.Key Accountabilities/Position Outcomes...

  • Community Support Worker

    1 week ago

    Victoria, British Columbia, Canada Integra Support Services LTD. Full time

    Community Support Worker: Victoria British Columbia.Permanent & Temporary: Full-time, Part-Time, Casual positions.Shifts: Days, Evenings, Weekends, Overnights, 24hr Live-inAt Integra, the individuals we support come first and we want to make sure they are getting the best support. We are known for creating endless possibilities for personal growth, work-life...

  • 1-1 Community Support Worker

    1 week ago

    Victoria, British Columbia, Canada Community Roots Support Services Full time

    Community Roots continues to expand to meet service needs and find ourselves needing to add to our amazing support team.Our focus at Community Roots Support Services is client centered; we work as a team to help provide our clients with the best support in helping achieve their goals and improving their overall quality of life.Currently seeking 1 part time...

  • Support Worker

    1 week ago

    Victoria, British Columbia, Canada Building Bridges Community Support Full time

    About UsBuilding Bridges Community Support envisions filling the gaps in services for people with diverse abilities in Greater Victoria. This includes offering a variety of support and services for the individuals, while fostering a culture of excellence and continual improvement. We are person centred and strength based.About the positionBuilding Bridges...

  • Business Consultant

    1 week ago

    Victoria, British Columbia, Canada Creative Solutions Services, LLC Full time

    Position: Business Consultant Location: Remote Duration: 12 Months contract + possible extension Job Description: Education: Undergraduate degree or higher in a Business, Design or Technology discipline or a related field, and a minimum of 2 years of experience gained working in a business analysis capacity. Diploma in a design or technology...

  • Business Intelligence Advisor

    1 week ago

    Victoria, British Columbia, Canada NTT Data Services Full time

    We are currently seeking a Analytics Solution Architect to join our team in Victoria, BC, Canada.NTT Data is seeking a motivated and experienced Analytics Solution Architect. If you are passionate about technology, client interaction and all the challenges that go with being a consultant, you will want to be a part of our team. Our people have the skills and...

  • Business Services Coordinator

    1 week ago

    Victoria, British Columbia, Canada Colliers Full time

    Make your next move an expert one.At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.Why Colliers?Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble,...

  • Customer Service Representative, Service Bc

    1 week ago

    Victoria, British Columbia, Canada Maximus Services, LLC Full time

    Description & RequirementsAbout MaximusMaximus has been reinventing the way government agencies engage with citizens and are sought out by governments to solve complex problems. By supporting various Healthcare Administration, Employment and Citizen service programs worldwide in the United States, Australia, Italy, Saudi Arabia, Singapore, South Korea,...

  • Captain, Boeing 737-500

    1 week ago

    Victoria, British Columbia, Canada Skyservice Business Aviation Full time

    SKYSERVICE BUSINESS AVIATIONSkyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and values...

  • Staff Support

    1 week ago

    Victoria, British Columbia, Canada AVI Health & Community Services Society Full time

    ABOUT AVIOur services are located on the unceded territories of the lək̓wəŋən peoples, the Esquimalt (Xwsepsum) and Songhees nations and the traditional lands of the Snuneymuxw, Snaw'naw'as, and Stz'uminus People.JOB SUMMARY:The Staff Support position will support AVI's staff to navigate administrative systems such as PWD and peer exemption programs and...

  • Business Solutions Analyst, Data Services

    1 week ago

    Victoria, British Columbia, Canada BC IMC Full time

    Are you passionate about data, data quality and automation to drive efficiency and empower the business?_Closing Date: May 25, 2023THE OPPORTUNITY AND THE TEAMThe Data Services team is responsible for executing upon an overall data strategy with emphasis on researching, designing and managing the implementation and operations of master data management and...

  • Clerical Support, Regional Programs, Forensic Psychiatric Services, Victoria BC

    1 month ago

    Victoria, British Columbia, Canada BC Mental Health and Substance Use Services Full time

    Clerical Support, Regional Programs, Forensic Psychiatric Services, Victoria BCAs per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.Under the supervision of the Supervisor, Clinic Administration, the position provides clerical support services to a multi-disciplinary team...

  • Clerical Support, Regional Programs, Forensic Psychiatric Services, Victoria BC

    4 weeks ago

    Victoria, British Columbia, Canada BC Mental Health and Substance Use Services Full time

    Clerical Support, Regional Programs, Forensic Psychiatric Services, Victoria BCAs per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.Under the supervision of the Supervisor, Clinic Administration, the position provides clerical support services to a multi-disciplinary team...

  • Service Support Officer/Administrative Assistant

    1 week ago

    Victoria, British Columbia, Canada Scotiabank Full time

    Is this role right for you? In this role you will: Increase Client Satisfaction and loyalty through Service Excellence by: Delivering the desired Client Experience by consistently applying the Service basics **during all Client/ PB team interactions. **Provide consistently excellent client experiences and demonstrate 'Our Service Promise' by being best...

  • Service Coordinator

    1 week ago

    Victoria, British Columbia, Canada Harbour Door Services Ltd Full time

    Harbour Door Services has been serving Victoria and the surrounding area as a family-run business since 1986, providing sales and service of overhead doors, electric door operators and residential and commercial gate systems. Our small staff of dynamic employees works together within a team-oriented environment to exceed the expectations of our customers.Our...

  • Residential Support Worker

    1 week ago

    Victoria, British Columbia, Canada Abilities Community Services Full time

    Abilities Community Services has anopportunity for a skilled Community Support Worker, working Saturday's and Sunday's, supporting individuals with developmental disabilities in a residential setting. This is a great opportunity for students.Responsibility of the position includes, but is not limited to:Supporting adults with developmental disabilities...

  • Res Support Workers

    1 week ago

    Victoria, British Columbia, Canada AVI Health & Community Services Full time

    AVI Health & Community Services (AVI) is a multi-disciplinary community based organisation providing HIV, hepatitis C and harm reduction services out of 5 locations across Vancouver Island. AVI provides services to people living with HIV and hepatitis C and harm reduction clients. We take evidence-based action to prevent infection, provide support, and...

  • Service Support Officer/administrative Assistant

    1 week ago

    Victoria, British Columbia, Canada Scotiabank Full time

    Requisition ID: 200277Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.What you will be doing:The Service Support Officer/Administrative Assistant contributes to the overall success of the Private Banking team by ensuring specific individual goals, plans and initiatives are executed/delivered in support of...

  • Business Consultant

    1 week ago

    Victoria, British Columbia, Canada Global Pharma Tek Full time

    Position: Business Consultant Location: Remote Duration: Months contract + possible extension Job Description: Education: Undergraduate degree or higher in a Business, Design or Technology discipline or a related field, and a minimum of years of experience gained working in a business analysis capacity. Diploma in a design or technology...