Medical Assistant Manager

2 weeks ago

Toronto, Ontario, Canada The Clinic at Christie Inc. Full time

Full-Time

Medical Office Manager
Are you a client-oriented and adaptable medical office Assistant manager with great leadership and organizational skills with a genuine passion and desire to serve patients and exceed expectations?


Our busy, client focused office needs a reliable, well-organized office manager to handle day-to-day operations with a focus on efficiency and time management.

The Office Assistant Manager will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation.

We're looking for an energetic professional who doesn't mind wearing multiple hats.

We are interviewing for a dynamic, experienced Office Assistant Manager to become an integral team member of our clinic located in Toronto.


A bit about us:


The Clinic at Christie is interdisciplinary with experienced practitioners of Registered Massage Therapy (RMT), Physiotherapy, Chiropractic and Family Physicians who have specific skills to help maximize patient's recovery as well as overall health.

By offering a range of diversified treatment options and hands on individual care, we ensure that our clients get moving faster.

This location offers services from a diverse roster of healthcare professionals, as well as there is a 500 sq ft enclosed gym that offers the latest in state-of-the-art rehabilitation equipment, such as the Hydroworx aqua treadmill.


Primary Responsibilities and Duties include:

  • Management of patient booking, online billing through Telus, and good comprehension of EMR systems (Jane) and Accuro
  • Perform OHIP billing and submissions for the Family Physicians
  • Improve employee and client retention rates through active communication and problemsolving efforts
  • Training, delegation of duties, and collaborative issue resolution, as required with Admin and Clinical staff
  • This role will also involve (but is not limited to) acting as a liaison between management and staff
  • The position requires the ability to establish exceptional rapport with our patients and staff.
  • Order supplies and equipment as needed
  • Establish team atmosphere through leadership and employee development
  • Ensuring all company procedures and policies are followed
  • Contributing to office cleanliness is also required, including laundry, sweeping and dusting treatment and exam rooms

Qualifications and Skills

  • Experience with Telus HEALTH, Blue Cross, Provider Connect, Jane EMR and Accuro is an asset.
  • Experience with OHIP billing and submissions is an asset
  • Experience in the management of staff is an asset
  • Payroll and endofday accounting experience preferred
  • A genuine passion and desire to serve patients and exceed expectations
  • A creative mind with an ability to suggest improvements
  • Leadership skills and ability to support our systems and processes are essential
  • This is an autonomous role and you need to be comfortable being independent and making decisions
  • Ability to multitask efficiently
  • Calm under pressure
  • Strong knowledge of Microsoft programs
  • Excellent English literacy is required in addition to a compassionate and confident personality.
  • Fluency in French/ Spanish/ Italian/ Portuguese (Considered a strong asset)
  • Weekend and Evening Availability (Considered a strong asset)
Salary and Benefits commensurate with experience.

Only those chosen for interview will be contacted.

Job Types:
Full-time, Permanent

Salary:
$18.00-$20.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Onsite gym
  • Store discount
  • Wellness program

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

COVID-19 considerations:
Patients and staff are encouraged to wear masks when in clinic. All areas of the clinic are disinfected after patient/staff use

Experience:

  • Customer service: 1 year (preferred)

Work Location:
In person

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