Patient Services Coordinator

1 week ago


Toronto, Ontario, Canada Dental Office - Bayview Full time

Here is the job posting I put together; Are you an experienced dental receptionist with a knack for exceptional patient care and administrative finesse? We are seeking a dedicated individual to join our team as a Patient Services Coordinator.


Position:
Patient Services Coordinator

Location:
Midtown Toronto - Leaside - Bayview and Eglinton

Type:
Full-time

Responsibilities:

  • Greet patients warmly and ensure their comfort and satisfaction throughout their visit.
  • Manage appointment scheduling, cancellations, and rescheduling efficiently using our practice management software.
  • Verify insurance coverage and process insurance claims accurately.
  • Maintain patient records and confidentiality in compliance with HIPAA regulations.
  • Assist with billing and financial transactions as needed.
  • Collaborate with the dental team to ensure seamless patient flow and satisfaction.
  • Utilize proficient knowledge of dental terminology to assist patients and team members effectively.

Requirements:

  • Proven experience as a dental receptionist or in a similar administrative role within a dental practice.
  • Exceptional interpersonal and communication skills.
  • Proficiency in computer operations and familiarity with dental practice management software (experience with LiveDDM is a plus).
  • Strong organizational skills and attention to detail.
  • Ability to multitask in a fastpaced environment while maintaining professionalism.
  • Knowledge of dental terminology and procedures.
  • Commitment to providing outstanding patient care and service.

Salary:
$16.55-$26.65 per hour

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking

Schedule:

  • Monday to Friday
  • Weekends as needed

Education:

  • Secondary School (preferred)

Experience:

  • Dental receptionist: 1 year (preferred)

Work Location:
In person

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