ATM Service Technician

Found in: beBee S CA - 2 weeks ago

Barrie, Canada Perativ Full time
Salary:

JOB SUMMARY


Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. We are helping our customers, materially reduce their ATM management cost, improve their customer experience and make their operations more productive. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, the organization provides services to more than 10,000 ATMs across Canada.


We are currently seeking a Service Technician to join our team, serving our Kitchener to Sarnia territory and reporting to our Toronto Head Office.


Reporting to the Director of Service, our Service Technicians provide exceptional technical and customer service, ensuring maximum performance on all ATMs. Service Technicians diagnose and repair ATMs, communicating and resolving any technical issues with customers.

MAJOR RESPONSIBILITIES


  • Stage new and used ATM terminals and ensure functionality and cleanliness, programming with correct parameters and testing communications.
  • Install and uninstall ATM terminals on-site.
  • Provide basic training to new customers on site on ATM loading and troubleshooting procedures, demonstrating machine functionality.
  • Guide customers over the phone to resolve issues, troubleshooting a series of procedures in order to resolve issues.
  • Conduct in-person service maintenance when issues cannot be resolved remotely, diagnosing, repairing and testing terminal for full functionality.
  • Conduct preventative maintenance on ATMs on site.
  • Provide support to internal departments and external customers, as required by helping with technical information support, explaining how to fix issues.
  • Provide weekday on-call support in the evenings and weekend on-call support to customers, as necessary on a rotating schedule with other Service Technicians within the team.
  • Perform inventory counts in vehicles, ensuring accuracy and that tools and equipment are in working order.
  • Maintain company vehicle provided, ensuring all regular maintenance occurs and reporting major issues.
  • From time to time, this individual will complete other duties as assigned by management, to assist with special projects.

EDUCATION & TRAINING


  • High School Diploma required.
  • Customer service training course, an asset.
  • Technical schooling, an asset.


EXPERIENCE, TECHNICAL SKILLS, & KEY COMPETENCIES


  • 2 years' experience fixing electronics and/or mechanical items either professionally or personally.
  • At least 1 year of experience with online service call software, an asset.
  • Valid driver's license, with clean driving record.
  • Ability to pass a criminal and credit background check.
  • Understands the nature of shift and on-call working hour requirements.
  • Understands how to conduct themselves in the customer-focused nature of the service industry.
  • Astute attention to detail and strong problem-solving skills.
  • Team-focused attitude, supportive of co-workers.
  • Articulate communication skills, both verbally and in writing.
  • Excellent interpersonal skills and ability to stay calm through customer demands.
  • Ability to learn new technology.
  • Ability to operate a cargo van.
  • Ability to lift 50 pounds or more, on a consistent basis.
  • Ability to work collaboratively, utilizing cross-functional relationships to resolve problems.
  • Ability to work on a 5-week shift rotation, where you would be working evening and weekend shifts every 5 weeks.


WORK CONDITIONS


  • Physical Effort - Moderate
  • Health Risk - Minimal
  • Sensory Required - Moderate
  • Mental Stress - Moderate
  • Business Travel - Moderate
  • Environment - Moderate


BENEFITS


  • Competitive salary.
  • Company vehicle and cell phone for business use.
  • Additional earnings through on-call shifts.
  • A full and comprehensive health benefits plan (after the initial 3 months), with a health spending account paid in full by the company.
  • An employee assistance program.
  • Opportunity to grow your career in a thriving Financial Services Provider organization.


TO APPLY


You can learn more about our company by visiting our websites: www.access-cash.com and www.perativ.com.


To apply, please respond to this ad, answering a few short application questions and include your resume.


Perativ is committed to providing equal employment opportunities to all qualified employees and applicants. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please make it clear within your cover letter. We will review applications as they are received and look forward to hearing from you.


We would like to thank you for your interest. Please note that all submissions will be assessed, however, only candidates selected for interview will be contacted.


  • Service Technician

    2 weeks ago

    Barrie, Canada Garage Supply Contracting Inc. Full time

    Job description **Service Technician** Since 1914, Garage Supply Contracting Inc. has been leading the industry in garage equipment supply, repair, maintenance, engineering & planning. We are a third generation, family-owned business with technicians bringing years of knowledge to facilities across Ontario. We are currently seeking an enthusiastic,...

  • Road Service Technician

    3 days ago

    Barrie, Canada Battlefield Equipment Rentals Location d’équipement Battlefield Full time

    **Road Service Technician** We have an immediate opening for a new road service technician position for our Near North region, operating from our **Barrie **location. Our Near North region operates within a team-oriented atmosphere that places a strong emphasis on customer satisfaction. The service department is an important area of our business, ensuring...

  • Window & Door Service Technician

    7 days ago

    Barrie, Canada Centennial Windows & Doors Full time

    We're hiring a full-time **Window and Door Service Technician**! This Customer Service Technician will start their day at our **Barrie, ON** location before servicing our customers. Our company mission is to provide every customer and employee an experience with Centennial that exceeds their highest expectations. We are a family owned and operated business...

  • Automotive Service Technician

    Found in: Talent CA C2 - 1 week ago

    Barrie, Canada Fountain Tire Full time

    Overview Fountain Tire Barrie  is looking for a skilled, full time, 310S Automotive Service Technician. What do we offer? At Fountain Tire, our associates are our number one asset. As a member of our team you will get to enjoy some of our great benefits:  Competitive wages $35-$36/hour Regular day shifts, with opportunity for overtime ...

  • I.t. Field Service Technician

    2 days ago

    Barrie, Canada MBI I.T. Services Full time

    **INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?** We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 12 months (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware, and computer peripherals. - Documents,...

  • Field Service Technician

    2 days ago

    Barrie, Canada Arctic Spas Barrie Full time

    Arctic Spas Barrie is currently in search of a Hot Tub Service Technician. Job responsibilities: - Diagnosing and Repairing Hot Tubs of all makes and models but more specific to Arctic Spas. - Working outside in ALL weather conditions. - Must be able to work efficiently and independently. - Must be able work in small spaces and tight locations. - You must...

  • Service Technician-Climate Control

    Found in: Talent CA 2 C2 - 1 week ago

    Barrie, Canada CB Canada Full time

    Join Our Team!Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and...

  • Night Fleet Service Technician

    Found in: Jooble CA O C2 - 1 week ago

    Barrie, ON, Canada Sani Marc Inc Full time

    Service Technician Job - Permanent Full-time - Technician / Technical - maintenance / repair Office: Barrie -Barrie Ontario N/A As soon as possible Schedule: Monday to Friday (Day) The Service Technician will be responsible for completion of a regimented Preventative Maintenance schedule within existing customers. Helping to drive new sales...

  • Cleaning Technician

    3 days ago

    Barrie, Canada Winmar BarrieOrillia Full time

    **LOOKING FOR A FULLFILLING CAREER? Look no further!** Winmar Barrie/Orillia is a property restoration company that services the City of Barrie, Orillia and the surrounding area for 20 years. We help our customers get through losses after fire, water, wind, hail, natural disasters, mould, vehicle impact and more! We are there for our customers and help them...

  • Hot Tub Service Technician

    3 days ago

    Barrie, Canada Arctic Spas Barrie Full time

    Arctic Spas Barrie is currently in search of a Hot Tub Service Technician. Job responsibilities: - Diagnosing and Repairing Hot Tubs of all makes and models but more specific to Arctic Spas. - Working outside in ALL weather conditions. - Must be able to work efficiently and independently. - Must be able work in small spaces and tight locations. - You must...

  • Detail Technician

    2 days ago

    Barrie, Canada Fix Auto Full time

    Fix Auto Barrie North is looking for a Detail Technician! As a Detail Technician, you will pre-clean/scan the vehicle for repair planning and final detailing/scanning for delivery in a timely manner to have the vehicle ready for production and for the customer. You will collaborate effectively with the paint and body department to achieve efficient vehicle...

  • Tire and Lube Technician

    6 days ago

    Barrie, Canada Baytowne Hyundai Full time

    Baytowne Hyundai is seeking a tire and lube technician to join our growing dealership. The service department at Baytowne is staffed by a team of experienced factory trained technicians who are very serious about the quality of work they perform for all of our customers. **Salary**: $16.55-$18.00 per hour **Benefits**: - Dental care - Vision...

  • Rv Technician

    5 days ago

    Barrie, Canada VIDA Towables Inc. Full time

    Overview: We are seeking a skilled and experienced RV Technician to join our team. As an RV Technician, you will be responsible for assembly and installation of components, assembly of trailers, some diagnosing, and some repairing of recreation and other trailer types. This is a hands-on role that requires mechanical knowledge and proficiency with hand and...

  • Alarm Technician

    2 days ago

    Barrie, Canada Wallwin Integrated Systems Full time

    **Alarm Systems Technician** Wallwin Integrated Systems is a well established systems integration leader in the Barrie area, featuring the design and installation of Networking cabling systems, security systems, wireless networks and A/V systems, we are able to provide a true, turnkey package to our customers. Working within our existing customer base, the...

  • Labourer/water Damage Technician

    2 weeks ago

    Barrie, Canada Winmar BarrieOrillia Full time

    **LOOKING FOR A FULLFILLING CAREER? Look no further!** Winmar Barrie/Orillia is a property restoration company that services the City of Barrie, Orillia and the surrounding area for 20 years. We help our customers get through losses after fire, water, wind, hail, natural disasters, mould, vehicle impact and more! We are there for our customers and help them...

  • Fire Alarm Technician

    2 days ago

    Barrie, Canada Stone Mackay Fire Protection Specialists Inc. Full time

    **About us** Stone Mackay Fire Protection Specialists Inc. was founded by Fire & Life Safety industry professionals who came together with their collective knowledge and experience to create a service organization dedicated to providing customers reliable & consistent service. We provide installation and maintenance services for Fire Alarm, Sprinkler and...

  • Labourer/water Damage Technician

    1 week ago

    Barrie, Canada Winmar BarrieOrillia Full time

    **LOOKING FOR A FULLFILLING CAREER? Look no further!** Winmar Barrie/Orillia is a property restoration company that services the City of Barrie, Orillia and the surrounding area for 20 years. We help our customers get through losses after fire, water, wind, hail, natural disasters, mould, vehicle impact and more! We are there for our customers and help them...

  • 310s Automotive Apprentice

    4 days ago

    Barrie, Canada Barrie Tire & Auto Service Full time

    We are a small family owned & operated automotive repair facility. We are looking for a reliable second or third year apprentice to come join our team Hours are Monday to Friday 8am to 5pm. Saturdays required during spring/fall. **Responsibilities include**: - Inspect vehicle for defects - Assist service technician with diagnosing and assist in minor or...

  • Cleaning / Labourer Technician - Fulltime

    1 week ago

    Barrie, Canada Winmar BarrieOrillia Full time

    **LOOKING FOR A FULLFILLING role with a reputable company? Look no further!** - **WINMAR**_ Barrie/Orillia is a property restoration company that has served the City of Barrie, Orillia, and the surrounding area for 20 years. We help our customers get through losses after fire, water, wind, hail, natural disasters, mold, vehicle impact and more! We support...

  • Apprentice Automotive Technician

    Found in: Talent CA C2 - 1 week ago

    Barrie, Canada Midas Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience. You are currently registered as an apprentice in the province of Ontario.We are looking for automotive technicians that are able to work independently...