Customer Service Manager

7 days ago


BaieComeau, Canada Walmart Canada Full time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you

What you'll do...

1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing "Failure to Deactivate" Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

630 Boul Lafleche, Baie-Comeau, QC G5C 2Y3, Canada

Are you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
  • Find Jobs
R-1911495-1

  • Baie-Comeau, Canada BMO Financial Group Full time

    321 boulevard Lasalle Baie Comeau Quebec,G4Z 2L5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Baie-Comeau, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...

  • Manager

    4 weeks ago


    Baie-Comeau, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Maintenance Manager

    4 weeks ago


    Baie-Comeau, Canada Cogir Immobilier Full time

    COGIR Immobilier has nearly 3,500 employees who are passionate about real estate who work day after day to offer the best service and a better quality of life to our customers. Our team manages more than 170 properties located in Quebec, Ontario and the United States. Location Name : CHÂTEAU BAIE-COMEAU Location City : Baie-Comeau Job Status : Permanent:...


  • Baie-Comeau, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...


  • Baie-Comeau, Canada ARAMARK Canada Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: The Food Service Site Director will be responsible for the development of the management team and 40 hourly employees. The Food Service Site Director will have daily interaction with the client and client's employees. This individual will be focused on ensuring...


  • Baie-Comeau, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...


  • Baie-Comeau, Canada Walmart Canada Full time

    Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.What you'll do...1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales...


  • Baie-Comeau, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...


  • Baie-Comeau, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an...


  • Baie-Comeau, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an...


  • Baie-Comeau, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an...


  • Baie-Comeau, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...


  • Baie-Comeau, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...


  • Baie-Comeau, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Department Manager

    4 weeks ago


    Baie-Comeau, Canada Walmart Canada Full time

    What you'll do...LEADER, COACH, TEAM PLAYER—ALL ROLLED INTO ONE. It takes a special kind of person to be a Department Manager at Walmart—because we're every bit as committed to our team culture as we are to our customers. No matter the department, our Managers are friendly, confident communicators who know how to get the best out of their team—and...


  • Baie-D'Urfé, Canada Ranger Design Full time

    _Poste à combler_**Poste**:Représentant - Service à la clientèle**Poste permanent (temps plein)Ranger Design est à la recherche d'un représentant du service à la clientèle dynamique et expérimenté pour se joindre à notre équipe en pleine croissance.Dans ce rôle, vous serez chargé(e) d'interagir avec les clients, de répondre à leurs demandes...

  • pharmacy manager

    1 month ago


    Baie-Comeau, Canada Pharmacie Emy-Lee Otis et William Robillard-Neveu Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an asset or equivalent experienceTasksDirect and control daily operations Evaluate daily operations Plan and organize daily operationsManage staff and assign dutiesDevelop and implement marketing strategiesDetermine staffing requirements Resolve issues that may arise, including...

  • pharmacy manager

    4 weeks ago


    Baie-Comeau, Canada Pharmacie Emy-Lee Otis et William Robillard-Neveu Full time

    Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceTasksDirect and control daily operations Evaluate daily operations Plan and organize daily operationsManage staff and assign dutiesDevelop and implement marketing strategiesDetermine staffing requirements Resolve issues that may arise, including customer...


  • Baie-Comeau, Canada Coca-Cola Canada Bottling Limited Full time

    Facility Location - Quebec City Work Location - Posting Locations - Baie-Comeau **About Us**: **Proudly Canadian and Independently Owned, we are Coke Canada Bottling!** Coke Canada Bottling is Canada's premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centres, and five...